Grosvenor Sport Reviews 2020

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Grosvenor Sport Reviews 2020
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Quality
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Summary

Grosvenor Sport is an online sportsbook owned and operated by the Rank Group. It sits alongside a popular online casino and poker room, and players can move funds in and out of their sports account with ease.

Grosvenor is perhaps better known for its 50+ land-based casinos around the UK. However, its online sportsbook still has enough going for it that Grosvenor can make a good fist of competing with more established betting and casino sites.

Football, golf and horse racing markets are all available at Grosvenor Sport. But is there enough to warrant moving your bankroll from a larger site? Let's grab our betting slips and take a look.

Pros Cons
Established sportsbook from a UK gambling giant Live racing 'Bet & Watch' service available only to bettors
Live streams on all UK and Irish horse races VIP program mostly restricted to casino players
Big-money promotions like Grosvenor Goals  

Welcome Bonus

New Grosvenor Sport customers can claim an interesting welcome bonus when they sign up.

The 100% Odds Boost bonus claims to be exclusive to Grosvenor Sport, and we admit we haven't seen anything like it at other sportsbooks. Choose a match or event in any sport and place a real money bet up to £10. The odds will instantly be doubled.

We liked the offer as it gives new customers more control over what matches they can select. Some sites offer an enhanced odds promotion for new sign-ups. These are good but they tend to carry a heavy wagering requirement. There is no such requirement with Grosvenor Sport's welcome bonus.

18+,T&C Apply. Begambleaware.org, Please Gamble Responsibly. Maximum stake is £10. Exclusive to new members.

Registration

We found the registration process at Grosvenor Sport to be simple and straightforward.

You will need to create a username and unique password to get started. You'll also need to provide a home address, mobile number, and email address. If you already have a Grosvenor Poker or Grosvenor online casino account, you can access Grosvenor Sport through the casino site without creating new log-in details.

Upon signing up, you can opt to log in to your account using a username and password or your Grosvenor Casino membership card number, if you have one.

You also have the option to immediately set deposit limits and sessions once you have completed the registration process.

Payments and Banking Methods

Making a deposit at Grosvenor Sport is simple, and money will usually appear in your account right away.

Minimum deposits are set at £5, regardless of your banking method. There are no fees attached.

Valid deposit methods include popular cards like VISA and MasterCard, but you can also now use VISA Checkout with added security. PayPal is now the only recognised e-Wallet accepted at Grosvenor Sport.

Withdrawals tend to take 2-5 working days but we generally found that 3-4 days was more usual. Verification may be needed if you are withdrawing for the first time.

Desktop/Mobile Experience

Desktop: Grosvenor Sport recently underwent an overhaul. A simpler and sleeker interface has come in, where your account and markets are all easy to find.

You can access your account through the Grosvenor Casino site. You'll find 'Sport' in a tab alongside table games, poker, and slots. Quicklinks are provided to get you to your current bets and sport offers in no time.

You can also view any matches or contests that are due to take place imminently. Follow the 'Starting Soon' link to view all available sports and markets.

Sports are displayed under two separate lists: Popular markets and all available sports. Inevitably, football dominates, but the list clearly displays the total number of bets and markets for each sport. You will also find a handy free online bet calculator on the homepage at Grosvenor Sport.

Mobile: The Grosvenor Sport site is available using the instant-play client. There is no need to download an app, so you can access available markets using your Apple or Android browser. Log-in is available using Touch ID and Face ID if you have the right device.

Even on a small Samsung J3 we found the lobby to be easy to navigate. The search box lets you hunt for sports, leagues or teams to save time. The drop-down menu is virtually identical to the one on the desktop client and lists 'Live Right Now' markets, current sport offers, and a full list of available sports.

You can also get to the Cashier easily by tapping the 'Deposit' button that sits permanently on your game screen. There are set deposit amounts of £20, £50 and £100, which can be selected using the tap buttons.

Sports and Markets Available at Grosvenor Sport

Grosvenor Sport offers markets on sports as diverse as football, horse racing, golf and motor racing. US sports are well-represented too, especially ice hockey with over 10,000 bets running at any one time.

You can sort markets by 'League' or 'Time'. Selecting 'Time' will show all available markets for the next day and beyond. Virtually all games have detailed stats, supplied by sports data leaders, Sportradar.

Football/Soccer: Football is by some way the most popular sport for betting on Grosvenor Sport. When we reviewed the site, there were over 80,000 bets running on matches as far afield as Botswana, England and Brazil.

There is a clear A-Z of countries, but you can also quickly view 'live and upcoming' games, or head straight to Outrights for big ante-post bets. Pre-match stats are displayed for every upcoming game, but you can also view historic stats on match-ups via an external link.

The Bet Builder option is available for most football matches. This new feature lets you compile your own accumulator bet.

Horse Racing: Horse racing is a big feature at Grosvenor Sport. You can also take advantage of live streams on many UK and Irish races.

Daily meetings are grouped together in one tab. There is also a selection of ante-post markets on big meets like the Grand National. Ante-post bets are taken on races in France, the USA, and South Africa.

Races give you the option of taking a price or selecting the Starting Price (SP). You can also toggle the display to show details like form and previous odds.

Tennis: Outright and match betting is available on most tennis matches. Grand slam outrights are available throughout the year.

Tennis match betting includes handicaps, match results and total games. We found around 20-25 possible bets on a typical ATP or WTA match. However, smaller Challenger matches can also be wagered on.

Golf: PGA Tour and European Tour are among the markets for golf punters at Grosvenor Sport. But there are over 200 markets on tours like the Ladies European Tour and European Seniors Tour. Outright winners for tournaments a year away can also be selected.

Darts: Darts is a popular sport for betting at Grosvenor Sport. The World Grand Prix and PDC World Championship carry live and outright betting. You can also bet on other markets like winning sets.

Other sports: Grosvenor Sport has a full range of alternative sports to bet on. US sports are well-represented and include American Football, with over 1,400 bets available at any one time.

Curiously, ice hockey offers over 10,000 bets in leagues stretching from Austria and the Czech Republic to Russia and the NHL in America and Canada. Live In-Play betting is allowed on the majority of games, and each match has over 150 separate bets.

Specials: Some novelty betting is available at Grosvenor Sport. Outright bets cover big UK and US TV shows and reality programmes. Politics offers a spread of markets including general elections and the next US president.

Betting Odds with Grosvenor Sport

Odds on all markets are available in Fractional format at Grosvenor Sport. However, you can change to Decimal or American via the Settings tab on the homepage. You also have the option to change odds formatting on your slip during in-play betting.

The spread of odds is comparable with other leading online bookmakers. We didn't find too many odds-on favourites that were wildly out of sync with what other providers were offering.

Betting Features

Football/Soccer features: You can skip straight to most big football markets at Grosvenor Sport by following the 'Popular' tab. This usually lists the day's Premier League and Championship games, as well as La Liga and Bundesliga matches.

You can also pick games by time. Listings are provided for every hour of the day so you don't miss a match. Full stats and heads-up history are provided on-site. You can also toggle between Fractional and decimal odds.

Annoyingly, we weren't able to place bets on a Friday for the next day's Premier League games. These weren't displayed on-site until much nearer kick-off time.

Horse Racing features: Best Odds Guaranteed is the biggest plus about betting on horse racing at Grosvenor Sport.

If the SP is higher than the odds when you made the bet, the SP will automatically be selected as the price.

For all races, you can turn the 'Details' toggle on or off. This displays the form, age, and trainer of the horse, as well as all previous odds in that race.

Cash Out: Grosvenor Sport offers Cash Out and Partial Cash Out services on its site for selected games. You can settle your bet early and lock in a profit.

Making Bets: Once you place a bet it will appear on a pop-up betting slip immediately. There's no need to click away to a separate slip. As soon as you pick one or more results, you will see three tabs open up: Singles, Accumulator, and Multiples.

The Accumulator option simply gives you the price for all results coming in at once. The 'Multiples' tab displays all available doubles, trebles, trixies, etc for your selections. Stakes have to be entered manually, however. There is no quick pick option to select your stake amount.

Bet Builder: The Bet Builder function is new to Grosvenor Sport but a common sight at most leading sportsbooks.

The Bet Builder lets you create your own customised accumulator by selecting various outcomes on a game. These might include Total Goals, Correct Score, and Last Goalscorer.

Live Streaming: Grosvenor Sport features live streaming on all UK and Irish horse races. You will have to bet at least £1 to access the race viewer, but there are over 70 UK and Ireland racetracks to pick from. You can also follow live greyhound racing from a dozen UK tracks.

Live Betting/In-Running: Grosvenor Sport has an easy-to-navigate In-Play betting area on the site. Just look for the 'Live Right Now' tab in the menu. Markets are divided by sport (football, cricket, rugby, etc), but you can also add sports to your own Favourites list.

As an example, we found an In-Play market running on a live FFA Cup game from Australia. Full Time, Total Goals, and Next Goal were among the popular markets.

In-Play matches also have a cool graphic visualizer from Sportradar that displays current stats like Shots on Target, Attacks, and No. of Dangerous Attacks. In all, there were around 30-40 markets running on any one live football match.

In-Play betting is also available on some more niche sports like pool, volleyball, and e-Sports.

VIP Program: Grosvenor Sport doesn't run a specific VIP program for sportsbook customers. However, there are invitation-only promotions offered to sports bettors depending on their level of activity.

Current Promotions

Grosvenor has plenty of promotions geared towards its casino customers, but sports gamblers seem to lose out.

For example, the new Grosvenor One card can be used to store cash earned online and in-casino. You can also withdraw online winnings from your card when in your local Grosvenor. However, the Grosvenor One card isn't currently available for sportsbook.

Hunt carefully, though, and you will find one or two interesting offers.

Best Odds Guaranteed: Like most good sportsbooks, Grosvenor Sport offers 'Best Odds Guaranteed' on all horse races. Take a bet at a set price, and if the starting price is higher, that will apply.

Grosvenor Goals: Grosvenor Goals is the site's £1 million fantasy football contest. It's free to play and the prizes are impressive.

In the game, you pick one player from 10 selected games during the 2019/20 season. You win a £10 free bet if three or more of your players score first. You win £10,000 if all your players score anytime. However, you will bag a £1m top prize if all your players score first in their matches.

VAR Bonus: Exclusive to Grosvenor Sport, and available for the football season 2019-20, is the Video Assisted Refunds promotion.

The VAR offer is for football bets only. You win a cash refund up to £50 if your goalscorer bet is ruined by a VAR (Video Assistant Referee) decision. The promotion is for English Premier League and UEFA Champions League matches only.

Get On With Grosvenor Sport: One final ongoing bonus is reserved for Grosvenor Sport racing punters. In the Get On With Grosvenor Sport promotion, you can win at least £1,000 on any televised race on ITV.

Customer Support

Grosvenor Sport offers live chat, phone and email support. You can access the customer support using your sportsbook or casino account.

Live chat is available 24/7 and we found that the queues were short and the 'Customer Champions' helpful. You can also access a phoneline (8am until midnight) if you live in the United Kingdom.

Responsible Gambling Features

Grosvenor Sport is part of the UK-licensed Rank Group and is hot on its responsible gambling duties.

Daily, weekly, and monthly deposit limits can be set as soon as you open a new account. These limits can also be adjusted and maintained when you're a regular customer.

We liked the 'Take a Break' function which allows you to set a temporary exclusion from the site. For more serious cases, complete self-exclusion can be requested. This can last anywhere from 24 hours up to six weeks. Regular 'Reality Checks' let you know how long you have been betting for.

Our Verdict

Grosvenor Sport appears to have undergone a bit of a redesign, but in practice the sportsbook is just as easy to use as it ever was.

The main gripe is that there is no standalone sports betting site at Grosvenor. Rather, it simply sits alongside casino and poker in the lobby. This does mean, however, that you can use your sports betting winnings on slots and live dealer games if you want to.

The live streams are a real highlight of Grosvenor Sport's offering. And if you are a football gambler, there is a steady supply of regular promotions. Take a punt today with Grosvenor Sport.


Sports Markets and Betting Types

The total number of markets in the Grosvenor sports catalogue is 34, which is about the same as some of the more established betting sites in our review series. The most important markets that you simply can’t do without, such as football, tennis, horse racing and cricket are well looked after, and there’s also good number of some of the lesser-followed sports such as trotting, surfing and e-sports as well as a number of TV, novelty and specials markets.

The Most Popular Markets at Grosvenor
         
Horse Racing Football Tennis Golf Cricket
The Cheltenham Festival Premier League Challenger European Tour County Champs Div 1
Grand National Championship Davis Cup PGA Tour ICC World Cup (men)
Kempton FA Cup Grand Slam The Masters T20 Big Bash
Brighton Bundesliga ITF Men’s Tournaments The Open Championship International Tests
Doncaster La Liga ITF Women Tournaments U.S PGA Championship Natwest T20 Blast
Newmarket Serie A ITF Doubles Season Bets Ashes

The complete list of sports markets can be easily found on the left-hand side of the toolbar on the desktop home page. The most popular markets are displayed at the top, allowing you to the locate them with maximum ease, with the remaining sports displayed logically in alphabetical order. More in-demand betting markets and competitions can be found above just above the a-z list of sports under the heading, “Popular”. The coverage of sports here is also good; take football, for instance. Punters can find bets on a great number of leagues and competitions from top-tier and developing nations, ranging from Germany to Spain to Ukraine and Slovenia. Similarly, for cricket, Grosvenor take bets on domestic county cricket, the ICC World Cup and match bets on the NatWest T20 blast, and for gold there’s the opportunity to wager on the Davis Cup, The Maters and the U.S. PGA Championship.

When it comes to the number of bets available per fixture it is largely dependent on the sport in question. For all the most major sports and competitions i.e. the Champions League, you can expect to find close to 100 bets available – even more if you include in-play bets – however, some of the less popular sports, the overall bet offering may be slightly less. For instance, for some sports such as surfing or cycling, you may only be able to place outright bets rather than individual match bets.

In-play Betting & Live Streaming

The in-play betting opportunities available at Grosvenor are probably the most attractive feature that the betting site has to offer. .

Multiples Betting Options

Multiples betting options are extremely popular among more experienced punters and are a great way to maximise your profits through careful planning. It’s a good thing, then, that Grosvenor caters for this, allowing you to choose from a great deal of multiples bet types that include the Canadian, the Yankee, the Trixie and the Patent, as well as several more.

The maximum number of bets that can be added to your betslip at any one time is twelve. The slip itself appears automatically at the bottom right-hand corner of the screen whenever you select a bet and keeps all your singles, multiples and accumulator bets neatly arranged in separate tabs.

Bet and Win Limits

When it comes to the betting limits, we feel as though this is an area where the bookmaker has room for improvement. The minimum stake for a single bet is kept nice and low at 10p, so you never have to worry about breaking the bank when you first sign up and you want to have a browse around the sportsbook and get a feel for how processes work. However, regarding the maximum pay-outs, the most you can win at any one time is £250,000, who both set their maximum pay out limits at £2,000,000 and £1,000,000 respectively.

Competitive Odds 8

For an operator that has only recently begun its journey in the sports betting world, the odds prices on offer here are actually pretty good. The highest prices up for grabs are on tennis and peak at 95.90%. For football, the odds prices range between 93.01 – 94.66%, which is some way behind the industry leader BetVictor, who offer a standout maximum pay-out price of 98%.

Odds Levels for the Largest Sports Markets

  • Football93.01 - 94.66%
  • Cricket94.01 - 95.82%
  • Boxing91.22 - 92.83%
  • Tennis92.70 - 95.90%
  • Ice Hockey90.61 - 93.11%
  • Rugby93.51 - 95.75%
  • Darts91.01 - 94.80%
  • Horse Racing82.35 - 88.73%
  • Greyhounds81.70 - 83.91%

The in-play odds levels on offer here are also competitive, with the highest numbers normally floating around the lower-ninety percent range. It is true that the operator has some way to go before it can compete with the likes of Betfair, who are leaders in this department, however, with prices of up to 92.89% for cricket, and similarly high numbers for high-profile sports such as football and tennis, there is some notable valuable to be had here.

The Platform 8

The Grosvenor betting site is powered by the innovative Kambi company, who specialise in delivering first-rate sports betting platforms. When you first land on the Grosvenor sportsbook homepage, you’ll notice that it’s far less data-heavy than some of the others features in our review series, which is a testament to Kambi’s affinity for technology and innovation. It looks great, utilising its trademark regal blue colour scheme, and it’s super-easy to navigate, with quick links to the most popular betting markets and competitions, as well as the a-z list of sports all located neatly on the left-hand side of the page.

The middle section is reserved for live betting highlights; here you’ll see all of the most popular events and bets and displayed in individual windows, providing one-click access to the betting area. The “Next Off” window navigates you to the next horse racing events about to start; the “Live right now” takes you to all the events currently in play, and the “Starting soon” windows shows you all the events taking place in within the next 30mins. The other gambling platforms, such as the Poker, Live Casino and Table and Card areas, can be accessed via the main toolbar located at the top of the page and the Live Scores, Statistics features can be found just underneath the a-z list of sports.

How to Place a Bet

Grosvenor, just like many of the other operators features in this review, have streamlined their bet placement process to make it as efficient and stress-free as possible. To get the process started, all you need do is locate your desired bet and click on the displayed odds price. This will automatically add the selection to your bet slip.

Once your bet slip appears at the bottom of the screen, you’ll be prompted to type the amount you wish to stake. Simply type the amount into the empty space and you’ll see how much the bet is set to pay out should it be successful. Once you’re happy with the selection and the potential winnings, hit the Place Bet key to confirm. To add more selections, simply repeat first stage of the process. If you add multiple selections to the bet slip – twelve is the maximum – they’ll automatically be divided so that you can clearly differentiate between your single bets, your accumulators and your multiples.

Additional Company Info

Here we’ll be providing you with a deeper insight into the workings of the company itself. This includes an assessment of the security procedures, the licensing and testing regulations and the customer service. Read on to discover more.

About the Business

Grosvenor was first established in 1970 and quickly established itself as a major casino brand. Nowadays, they boast to owning a chain of over 50 casinos around the UK, attract over 8million customers every year. The company is owned by the Rank Group – a British gambling company registered in the UK – and is listed on the London Stock Exchange.

All About the Grosvenor Business
Company Support Security Player Protection
Name:Grosvenor Live Chat:yes Encryption: Symantec Deposit Limits:adjustable
Head Office: Maidenhead, UK Phone:0800 083 1990 License:UK Gambling Commission Betting Limits:available
Owner:Henry Birch (The Rank Group) Email:support@grosvenorcasinos.com Testing Agency:e-COGRA Self Exclusion:available
Employees:6349 Fax:– Audit Organisation:e-COGRA Child Protection:guaranteed
Registered Players:1.7 million Other:– Anti Money Laundering Controls:KYC Partner Organisations:Keep it Fun, GamCare

In 2016, Grosvenor officially launched its sportsbook platform. Now, to accompany its already well-established casino, live casino and table and card platforms, they now offer a multitude of different bets across a whole plethora of different sports, as well as a well-equipped live betting platform.

Customer Service 8

As far as the customer service goes, the operator has opened up a variety of different avenues through which their customers can access quality help and assistance. For those of you out there that prefer the DIY route there’s a compressive betting rules section that provides answers to many of the more probing questions regarding the ins and outs of the betting process.

In addition, there’s also a Freephone number and email support address, and also a live chat feature which ensures that you can get help dealing with all the most common trouble shooting problems 24 hours a day, seven days a week. Seeking assistance is by far the best option if you’re looking for a fast, stress-free solution.

Licensing & Security 8

Licensing and security is something that’s taken very seriously at Grosvenor, so you never have to worry whether or not they have your best interest at heart. All online operations are protected by Symantec, which means that the webpages – including those on mobile and tablet – are fully encrypted so that your sensitive, personal information can never fall into the wrong hands.

The company has it’s gambling license from the UK Gambling commission, which ensures that all the gambling products are fully regulated and in-line with the UK’s strict laws relating to responsible gambling and fairness. Grosvenor also employs the services of the world-renowned testing agency,, to ensure integrity in their services.

Bonus Points 5

Grosvenor have secured a decent number of points in our special bonus round. With no live streaming service and limited sponsorship deals we had to give them zero and one point respectively. When it comes to their extra markets, we have to award them points for covering politics, novelty and TV, something which really separates them from the pack in this respect

  • Live Streams.0/3
  • Sponsorship.1/3
  • Awards.2/2
  • Extra Markets.1/1
  • Bonuses.1/1
  • Bonus Points.5

The rationale behind our ranking was simple. We had to give them a point for their bonuses as they offer a great new double your odds offer. For their limited but substantial amount of awards we also had to give them one out of two. Whilst these points aren’t the most impressive part of their service we are sure that this is something that they will highly improve on in the future.

Grosvenor Sports Betting – A Fair Start

Overall, we’d have to say that although there are some really outstanding features to be found on the Grosvenor sportsbook, there operator has some way to go before it can mount a challenge to become one of the best betting sites in the UK. The desktop platform is slick and user-friendly; the bet placement process is quick and seamless; and the live betting platform works extremely well, however due to the absence of a mobile betting app and a proper selection of promotions – not to mention a special Grosvenor welcome bonus for new customers – the operator failed to rank among the top 5 bookies.

Strenghts and Weaknesses of Grosvenor

  • Major Strengths
  • plenty of sports markets
  • sleek, user-friendly platform
  • Major Weaknesses
  • no regular sports bonuses
  • Minor Strengths
  • decent welcome bonus
  • in-play cashout
  • Minor Weaknesses
  • no live streams

Grosvenor Casino online is part of one of the best known casino brands in the UK. Established in 1970, with headquarters in Maidenhead, Grosvenor has gone on to own and operate 56 casinos in major cities across the UK, as well as providing a growing Grosvenor online entertainment offering for millions of happy players. For your safety and confidence, Grosvenor is registered in Alderney, and licensed and regulated by both the Alderney Gambling Control Commission for players outside the UK and the UK Gambling Commission for players from the UK. Grosvenor Casinos online provides a full casino experience, with a sportsbook, a Grosvenor bonus, video slots games, casino table and card games, poker games, and an extensive live casino offering. But here in our Open Odds Grosvenor review including those all important Grosvenor rating scores, we’ll be concentrating on the offered by Grosvenor Casinos.

The result of the OpenOdds Grosvenor review

Although Grosvenor Casinos is a massive United Kingdom casino chain, in terms of real world, bricks and mortar casinos, it’s relatively small in the online world. The Grosvenor sports section is fairly new and small. But it’s still a well designed, fully featured sports betting offering across a number of sports and there’s a tempting Grosvenor bonus too. Their live in-play betting offerings and coverage might not have the live streaming bells and whistles of someone like bet365 perhaps, but Grosvenor definitely delivers everything you need and more to make a great in-play betting choice.
In terms of customer service and safety, you’d expect a bookmaker specialising in the casino business for nearly half a century to get these things right online and they do, Is Grosvenor safe? Can you trust Grosvenor? Does Grosvenor offer a good customer experience? Absolutely! In our Grosvenor sportsbook review, we found that the bookie offers players a good betting experience and our Open Odds Grosvenor rating reflects that.

Erfahrungen mit Grosvenor: An established brand offline and online

 

  • Small but well-rounded sports betting product with a heavy concentration on football.
  • Strong in play betting choice, and the in-play stats are updated with some great visual guides.
  • Excellent customer service choices, including 24-hour live chat and free phone UK telephone service.
  • Good sports betting bonus with reasonable wagering requirements and timescales.

Comprehensive Rating Report Concerning This Top Bookmaker

All bookmakers thoroughly tested by the OpenOdds team, must prove themselves in the following 10 review categories, even Grosvenor!

01.Bonuses:Double The Odds bonus only, Grosvenor could do better here.

Grosvenor's Bonus Program8/10 Punkte

 

  • Great offer for new customers
  • For slots and casino games
  • Double the Odds sportsbook promotion
  • Simply select the option when placing a bet
  • 60 days to use bonus

The main Grosvenor sign up bonus is an impressive £20 Grosvenor free bets offer. Unfortunately, this bonus is only for slots and casino games, and cannot be used in the sportsbook. This is a real shame and will obviously affect the Grosvenor review rating for bonuses. The best online bookmakers make bonuses open to all. So, if the answer to ‘does Grosvenor offer a free bet?’ is ‘no, there’s no Grosvenor sports free bet’, what do they offer? The only sportsbook bonus is their Double The Odds promotion. This is available on the main site and the Grosvenor app. The offer doubles the odds for your first sports bet up to a £10 stake. Just click on the 100% odds boost option on the betting slip and the Grosvenor bonus is automatically activated. Although it’s not one of the best free bets offers out there, this is a solid bonus offer with an impressive 60 days to use it. T&C apply, 18+.

02.Customer Service:Excellent customer service from Grosvenor, available 24/7 and free.

Grosvenor's Customer Services9/10 Punkte

 

  • 24/7 support
  • Live chat, telephone and e-mail support
  • Very helpful staff
  • Industry stand out in customer service

In the modern world of betting online, when you have a question or a problem, it’s so frustrating to find that the bookmaker’s customer service department only opens at certain times. Here, in our Grosvenor sportsbook review, we’re delighted to say that Grosvenor’s customer service is excellent. They offer email and even post options, but best of all they offer you a 24/7 UK free phone telephone support number and a 24/7 live chat option to get those answers immediately. This is exactly what you should expect from a modern bookmaker and Grosvenor meets those expectations every step of the way. There are some other bookmakers out there, including some industry leaders, who could learn a thing or two from Grosvenor’s excellent customer service department.

03.Sports Covered: A good range of sports, but not the depth of matches and fixtures we want.

Grosvenor's Sports Coverage8/10 Punkte

 

  • Room to improve
  • 34 sports in total
  • All traditional sports covered
  • Plenty of niche sports
  • Unfortunately, no depth in the fixtures

Here’s one area where our Grosvenor sportsbook review shows that this bookie needs to improve. They offer a good range of sports, with 34 in total, including special politics and TV/novelty categories. They certainly offer something from all of the main sports you could want to bet on, including football, horse racing, ice hockey, tennis, American football, and baseball. There’s also the opportunity to place your bets on some rather more unusual sports such as WWE, trotting, pesapallo, fusball, and even chess! But the problem we have is that they don’t offer that many matches and events in a lot of these betting markets. They cover football comprehensively, with more than 25,000 different games available to bet on usually. But after this, the number of betting opportunities for other sports drops dramatically. Grosvenor only offers maybe a couple of hundred horse racing bets, for example.

04.Payment methods: All the main methods available here at Grosvenor!

Operator's Payment Methods8/10 Punkte

 

  • Easy and free
  • Credit and debit cards accepted
  • Numerous e-wallets supported
  • No PayPal

We’re happy to be able to report that everything to do with payment methods, both Grosvenor deposit & withdrawal, is just as it should be. Easy and fee-free. So there’s no need to worry about anything when it comes to payments at Grosvenor Casino and Sportsbook. How do I cash out with Grosvenor? Deposits and withdrawals are available using the most popular methods, including debit/credit cards. You can also use popular e-wallets, including Neteller and Skrill and the prepaid, paysafecard. One of the glaring omissions from the list is PayPal. Hopefully this will change in the future and we’ll tell you about that when we update our Grosvenor review. Best of all, there are no fees for depositing or withdrawing from your account. However, you have to be very careful when using credit cards with any bookmaker, as credit card providers have a habit of treating betting transactions as cash transactions and charge a sometimes hefty fee.

05.Security:As solid as you’d expect from an established name bookmaker.

How safe is Grosvenor?8/10 Punkte

 

  • Fifty years in the industry
  • SSL encryption
  • Data protection is a priority
  • Licensed and regulated by UKGC

Is Grosvenor safe? With nearly fifty years in casinos, Grosvenor has a long established reputation in being a safe and secure casino operator with all the required security, verification and privacy policies in place. It’s certainly carried this over into its online casino operation. The casino and sportsbook all operate using secure ‘https’ webpages using SSL technology to keep your data, information and financial details completely safe. All of the necessary privacy and security policies regarding data protection and ensuring your details are kept securely are available to all players at the site. Grosvenor hold gambling licenses with the Alderney Gambling Control Commission and the United Kingdom Gaming Commission, two very respected and industry leading organisations, so you can be sure that Grosvenor online is safe and secure and fully licensed and regulated.

06.Betting Odds: Very reasonable odds for all sports at Grosvenor.

How good are Grosvenor's odds?8/10 Punkte

 

  • Very good odds on offer
  • High profit margin
  • Competitive across all sports
  • Odds Boost promotion only helps this

When it comes to maximizing your winnings, the best way is to pick your bookmaker and pick your sports for the very best betting margins. The better the odds, the better the winnings! And as our rating shows you, Grosvenor does pretty well in this department. They’re not the best, but they’re certainly not the worst and in a betting odds comparison with other major bookmakers, you’ll find that their odds are competitive across the board, no matter the sporting type. In fact, they give consistently good odds for a range of sports and sometimes, especially in football, will give really good odds. One very good thing to look for at Grosvenor is their fabulous ‘Odds Boost’ promotion and their ‘Double the Odds’ promotion, both of which could really pay off in a big way.

07.User-friendliness: Looks a little old-fashioned, but does everything you need!

How easy is Gorsvenor to use?9/10 Punkte

 

  • Classic design
  • Very easy to navigate
  • No hefty graphics slowing load times
  • Nice, clear layout

With its black, white, and dark blue design, the Grosvenor site doesn’t look as smart, modern or snappy as many other bookmakers out there. But underneath this old feeling design, the actual website is really well designed, and that always wins out over flashy designs and graphics in our Grosvenor reviews. Everything is clearly laid out, with everything where we’d expect it to be and everything works quickly and well. We’d always like to have style and functionality, but given the choice, we always take a site that works well and looks a little old over a flashy modern site that’s badly laid out and difficult to use. On the Grosvenor app things are much better, with a more stylish design combined with all of the good functionality we found on the main website, making this one of the great betting apps.

08.In-play Product: Great live in-pay interface, just not enough in-play choices to enjoy!

Grosvenor's Live Betting Service8/10 Punkte

 

  • In-play options available
  • Not much of a variety
  • No live streaming
  • Process is still great

Grosvenor does offer live in-play betting, but unfortunately there’s just not enough of it. This is a pity, as, if you love your sports betting, you’ll already be aware of just how much fun it is to make in-play bets. Betting when the action’s taking place really adds something extra to the whole experience. Grosvenor offers live in-play betting on many of their sports, but most of them are in football markets from around the world. As yet, there’s no live streaming option as offered by some top bookies, such as bet365. But the actual Grosvenor live in-play betting process is actually really great. Simply click on the game you want to place your bet on and it opens up a split-screen view, with betting options and, best of all, a stat-filled image of the pitch or game, that updates to show attacks, important events, points won, goals scored, all depending on the sport.

09.Other Products: But, of course! This is Grosvenor CASINO after all!

What else does Grosvenor have to offer?8/10 Punkte

 

  • Massive casino on offer
  • Full casino experience
  • Live casino also available
  • Plenty of slots and table games

It’s perhaps a little obvious to say, but Grosvenor Casino online does far, far more than sports betting. In fact, they only added their new sports betting section recently. Over the years, Grosvenor made their name in the world of gambling as first a chain of real-world casinos, before moving into the online space. So, yes, they certainly offer extras. The site offers the full casino experience, including a full card and table game section where you can play blackjack, roulette and 3-card brag, as well as various video poker games. They offer a dedicated poker room, and a slots and games section. As you might expect from an online bookmaker with a massive chain of casinos, Grosvenor really goes big on its live casino section, with plenty of live games with real dealers video streamed for your playing pleasure.

10.Betting Limits: Great to see a beginner-friendly low minimum stake at Grosvenor.

Grosvenor's Betting Limits9/10 Punkte

 

  • Minimum stake of £0.10
  • Caps are dependent on sports
  • Varies from £25 000 to £250 000
  • Supports responsible gambling

As with most online bookmakers, Grosvenor’s betting limits vary from sport to sport and event to event. But overall, we’re pleased to see that they offer a minimum stake of just £0.10 in most sports bets. This is great as it really welcomes beginners and those who like to be cautious in their betting. As for maximum bets and maximum winnings allowed, it all depends on the sport. For example, the maximum winnings and consequently maximum bet limit in football varies according to the tournament or league you want to bet on. Higher profile leagues and tournaments will have maximum wins of £250,000, while lower profile leagues and tournament matches are lower, at £100,000 or £50,000. The lowest maximum winning per bet we found at Grosvenor was £25,000 on sports, such as handball.

Our Verdict of Grosvenor:Decent sports betting service

As an established name for decades in casino betting, it’s no surprise to see how good Grosvenor rates in terms of trust, security, customer service, and casino offerings. They offer competitive sports odds across a range of markets, but in too many areas they fall a little short. There aren’t enough sportsbook options, and the lack of a really great welcome deposit bonus is a problem. However, it’s good to see how the famous casino brand has made the switch to sports betting and we can look forward to seeing how they work on their Grosvenor bonus in the future.

Along with its land-based business of 30 casinos around the UK, the online arm of Grosvenor Casino belongs to RANK, a large gambling firm that also has Mecca Bingo and Blue Square betting shops amongst its extensive portfolio. It has created its online casino to be a no-nonsense affair with simple online gaming. The online casino has been around for over 10 years, after its creation in 2007, and it has grown to include slots, table games and live casino from game providers such as Playtech, NetEnt, Microgaming, IGT and Novomatic. In an extensive Grosvenor review, we will check its licenses and find out why it’s deemed of the UK’s most-popular casinos.

Overview of Our Experiences

The Grosvenor online casino looks pretty snazzy. With a very appealing black and turquoise/blue theme. In its casino, you can access some of the top slots, such as the ever popular Starburst from NetEnt, as well as IGT’s Siberian Storm. You can also play on virtual table games, such as roulette, baccarat and video poker. You also have access to the live dealer tables and play against the real dealers. Furthermore, it offers poker games, of which there are many. There is a whole area dedicated to the game and there are regular tournaments to appeal to players of all levels. There are 34 live tables to play on, and over 260 slot games – including 40 jackpot games. It also has 17 table and card games. Grosvenor Casino also gives you the chance to have a go at sports-betting. It is a brand that offers pretty much anything you want.

The software providers are among the best in the world, with slot games coming from Playtech, NetEnt and IGT amongst others. The live casino is powered by Evolution Gaming, which is considered by many to be one of the best providers in the live casino industry. The customer support is as good as you would expect from such a massive company. It offers live chat 24 hours-a-day, a free UK phone number and email communications. There is also a good FAQ section should you need a basic query answered. The site is licensed by Alderney Gambling Control Commission along with the UK Gambling Commission, so you can rest assured that it is fully regulated and compliant.

Grosvenor Casino: Scam or Not?

Obviously, a key question when looking at this site should be: do I need to worry about a Grosvenor Casino scam? Well, this is a casino that uses some of the biggest gaming providers in the market. As well as this, it is regulated and licensed by Alderney Gambling Control Commission for any customers that are based outside of the UK. It is considered to demand some of the highest standards within the industry. Furthermore, it holds a license from the UK Gambling Commission for British customers.

The casino has stated that its games are regularly tested by experts, although it is never specified which third party does this. However, it does primarily rely on the fact that it is held under the stringent regulations of the Alderney authorities, who are incredibly strict. Every game on the site must be approved by this governing body, so this means every game is completely fair.

This is a trusted PayPal casino. It takes privacy and security very seriously and it’s the number one priority. The casino protects your account with market-leading SSL encryption to ensure that it is one of the safest online casinos to play on. This is not a Grosvenor Casino scam.

Summary of the Offers from Grosvenor Casino

There is a reason why this casino has won ‘Live Casino Supplier of the Year’ six times in a row at the eGaming Review B2B Awards; as well as the ‘Casino Operator of the Year’ and the ‘Socially Responsible Operator of the Year Land Based’ awards.

The casino offers a wide variety of slots – with over 250 on offer. It also has a wide range of poker games – both video poker and table poker. Then there’s the selection of virtual and live dealer games with 28 blackjack games, 8 roulette games, 3 baccarat games, 2 three-card poker games, as well as Casino Hold’em, Caribbean Stud Poker and Ultimate Texas Hold’em.

Furthermore, you can also indulge in sports betting on a wide variety of games and events should you so wish. It offers odds on games such as Premier League Football, Rugby, Golf, and many more.

Online Casino

Grosvenor Casino has a huge amount of games on offer – with over 300 games from the best and most reliable suppliers around. If you want to play the slots, you won’t be disappointed. There are all the classics, such as: Cleopatra, Lucky Lady’s Charm, Starburst, Dragon’s Wildfire, Toy Factory and the huge jackpot game – Mega Moolah. As well as this, it also offers a host of branded based games such as Game of Thrones, Monopoly, Wheel of Fortune, Michael Jackson and Austin Powers. If slots aren’t really your thing, then don’t worry. It offers a wide range of both video poker and table poker games, plus the virtual and live casino dealer games are fantastic.

If you choose to play on the live casino, then you have the option of eight roulette games including: Evolution Gaming’s innovative Immersive Roulette, Double Ball Roulette and Speed Roulette. There are 28 blackjack tables including Silver, Gold and VIP variations. You have a choice of 3 baccarat games, 2 different three-card poker games, Casino Hold’em, Caribbean Stud Poker and Ultimate Texas Hold’em.

You could also choose to play arcade games, such as Deal or No Deal, Virtual Horses and Bouncy Balls. When you play at this casino, one thing is clear. The games are of an incredibly high standard. The slot games are impressive with amazing graphics, coming from the best providers. It is also clear as to why the live casino, powered by Evolution Gaming, is award winning in its own right. The streaming is perfect and comes from a UK studio with highly-trained and professional croupiers.

Sports Betting

Grosvenor Casino has had a presence on the market since 1970 and is now one of the biggest operators around. Coming from the streets and into the online arena has enabled it to offer a vast array of online betting options. The sports betting section currently offers over 400,000 football bets, as well as at least another 5,000 alternative options from across many other sports. Along with basic betting, you can enjoy pre-event specials such as double chance, both teams to score, total goals to name but a few.

There is a minimum bet of £0.10 and you can choose to see the odds in the format that suits you best – fractional, decimal and US – depending on what you are most used to. The casino also offers handy stats on its website, which means when you click on an event and scroll through its betting options you can see relevant data. You will be able to check out past performances, previous results and more. In all, there are 40 sports to bet on, from the ever popular football to the lesser known bandy. It specialises mainly in the key markets such as football, horse racing, tennis and golf. You are able to bet in-play, when you click the ‘Live Right Now’ link. This will show you all the options that you have to bet on at that time. In short, this is a great addition to Grosvenor Casino, and although it’s new in the online market, its long history in the sports betting industry has helped it grow to a solid and reliable platform.

Poker

Grosvenor Casino’s online poker is powered by iPoker Network, which is a subsidiary of its big supplier, Playtech. It is now also backed by Microgaming and offers some of the best software around. Its poker rooms operate via a dedicated client, which means that it can be downloaded from the main casino page. Despite the fact that you do need to download it, this is not a huge issue, as it is just 1.06 MB in size, so shouldn’t take up too much space. It can be installed in minutes. Most of the cash games and tournaments work on a ‘fixed limit’, ‘pot limit’ or ‘no limit’ basis. This means you have control over how much you play on each hand.

One aspect that sets it apart from other sites is the fact that by playing online poker with Grosvenor Casino, you can win a place at the GUKPT (Grosvenor United Kingdom Poker Tour) and play against players for real. There is a wide variety of games available, including the ever popular Texas Hold’em, Omaha, 5-Card Stud, 7-Card Stud and More. There are also Sit ‘n’ Go jackpot tables where you can try to win a set number of tournaments in a row for big money. One of its big advantages is that the competition level is so varied. There are tables to suit experienced players and tables perfect for beginners. Everyone is catered for. It offers a generous welcome bonus and many generous promotions throughout the year.

Grosvenor Casino Bonus: Check Out the Offer

While at first the Grosvenor Casino bonus may not immediately jump out as particularly exciting or enticing offer, when you get into the details of its casino bonuses, as well as its welcome bonuses, you can see that they certainly provide value. This is largely because they don’t require a massive first deposit to get more bonus money – which is ideal for new players – and the wagering requirements are a lot smaller than most others.

Deposit Bonus: 100% up to £20
Bonus Condition: 5 times wagering requirement within 30 days
Validity: All countries that you can register
Other promotions: None

You need to be aware that when you claim the bonus, it is for all the table games and slot games. It cannot be used on poker or sports betting. It comes with just a five-times wagering requirement. You have 30 days to complete this wagering requirement, and should you try to withdraw before the wagering requirements are fulfilled, then the bonus and winnings will be forfeited. Furthermore, should you fail to fulfill the wagering requirements within the time limit, the bonus and winnings again will be forfeited. You also need to be aware that even money bets are not allowed, which includes odds and evens or red and black.

Compared to other casino bonuses the deal offered here may not seem very generous in terms of percentage and amount. However, it does come with very fair terms and conditions, that are easier to achieve than others. You need to take this into account when choosing what to do.

Sports Betting Bonus

The sports betting bonus is another smaller looking offering. This time its bet £5 and get a free £20 sports bet. This is an impressive 300% offer. There are varied terms for this offer. The qualifying bet must be a sports bet of at least £5 at cumulative odds of ½ or greater. Each way bets must be at least £5 each way (£10 total). Void bets and cashed in bets don’t count. Single bets and ‘straight line’ multiples qualify. Permutations and each way multiples don’t count. The free bet expires 7 days after receipt. It must be used in its entirety and cannot be broken down into smaller bets. It cannot be used in combination with a real money bet.

Poker Bonus

Grosvenor Casino offers an awesome poker bonus of 200% up to £700. What’s more, if you deposit at least £25 you get your 200% bonus plus an exclusive £50 bonus bag.

The bonus bag includes:

  • A free £5 Grosvenor tournament ticket
  • 20 x 25p Grosvenor tournament tickets
  • £10 worth of free spins on High Society
  • 350 knockout points that can be used to buy into a tournament (worth £10)
  • £20 bonus to play on any casino games.

You’ll also be invited to the £1,000 and £500 New Player Freerolls during the first 6 weeks.

Terms and conditions that need to be considered are: you need a minimum £10 deposit for the bonus. Any unclaimed bonus will be removed after 60 days. To get the bag you must make a single deposit of at least £25 or more. You need to carefully read though the terms and conditions as each part of the goodie bag comes with its own stipulations.

Deposits and Payouts at the Casino

Grosvenor Casino is an established gambling brand and has a variety of ways to deposit and withdraw money. It no longer accepts credit cards including Visa Credit or Mastercard payments, though you can use Delta, Maestro, Solo, Switch and PayPal. You can also use methods such as Bank Wire, Laser, UKash, Neteller, and Skrill. Most payment methods will take anywhere between 3-5 days to process. Some banks may credit your account the next day. However, smaller international banks may take the full time allowed. However, Bank Wire just takes between 1-3 days.

Payment options at Grosvenor Casino
 
Deposit options: Visa Electron, Maestro, PayPal, Skrill, NETELLER, paysafecard
Minimum deposit : £5
Fees: None
Accepted currency: Euro, GBP, USD, AUD
Payout options: Visa Electron, Maestro, PayPal, Skrill, NETELLER, possible bank transfer

There is currently a minimum withdrawal of £10 on most payment methods except Delta, which has a minimum of £25, Ukash has no minimum amount, while Skrill has a minimum of £250. Maximum withdrawal limits are £100,000 on most methods; however, on Delta it is £5,000, UKash has a limit of £1,001 and Skrill has a maximum of £2,500. The minimum deposit is £5 on PayPal and Skrill, £10 on debit cards and Neteller, £25 on Delta and there is no deposit minimum on UKash. There is a maximum deposit of £50,000 on debit cards, PayPal and Neteller, a maximum of £5,000 on Delta, £1,000 on UKash and £5,000 on Skrill. It is important to understand this when choosing a banking method as selecting Skrill leaves you a lot more restricted compared to regular debit cards.

Security and Regulation

Grosvenor Casino is licensed by the Alderney Gambling Control Commission. For UK customers, it is licensed and regulated by the UK Gambling Commission. This leaves the casino able to operate in a wide number of countries. Currently, its online casino is available in most countries, but the following countries are restricted: Australia, Belgium, Bulgaria, Denmark, France, Hong Kong, Israel, Italy, Netherlands, Turkey and United States.

To ensure its compliance, the casino software is fully licensed and regulated and is eCOGRA certified. This means that it is constantly monitored and regulated for fairness, ensuring best practice. Its providers, including Playtech, NetEnt and Evolution Gaming, only offer games and software that meet the strictest of requirements. The use of the RNG has also been certified and tested by third parties to ensure that it is always fair and compliant. It also associates itself with GamCare, Gambleaware and ‘Keep it Fun’ which is Rank Group’s own website dedicated to responsible gambling. This clearly shows it is dedicated to upholding its Responsible Gambling care of duty to you. This online casino uses top of the range technology to ensure that all of your personal and private data is completely encrypted so your details are kept as safe and secure as possible.

Customer Support

The customer support at Grosvenor Casino is very good. It offers you many ways to contact them should you need to. It has live chat available 24/7. It also offers a UK free phone number which is manned 24 hours-a-day. There is also an email address that you can contact them on if you need to. One issue we noted is that if live chat operators are busy, it requests your phone. Other operators often give you an estimated waiting time and let you choose whether you want to wait or not.

On the other hand, there is a very good FAQ section that is easy to find and easy to navigate around. It offers answers to many of the issues and problems that you may encounter, which may limit your need to speak to the customer service department.

Usability of the Online Casino

The website is very well laid out and very functional. It doesn’t go mad on glitz and glamour. The casino is very clear and there are tabs along the top that will take you directly to all the slots and games, live casino, table and card games, poker, sport, promotions and loyalty programs.

When you click on any of the tabs, the games available will show on the main body of the page. There will be a list of the most popular games along with the most recently played games. You also have a search facility should you be unable to locate your game in this way. Another bonus is that the helpline is featured on the home screen which is great, as it means that if you have a problem it is easily located. All in all, it may be a reasonably plain website, but it is highly functional, easy to navigate and very user-friendly.

Grosvenor Casino App: Many Different Slots

With the competition between mobile casino products in iGaming being fiercer than ever, it is important for Grosvenor Casino app to excel. It doesn’t disappoint. The mobile site and mobile app offer you a fluid display for iPhones, Android phones, Windows phones and BlackBerries. The visual set up is different from the desktop site, as you would expect. It is a carousel layout that is best for touchscreen phones. It is very user-friendly and navigable. It also offers little perks and deals for mobile users.

The mobile casino offers a wide selection of games such as new slots OMG! Kittens and Samba de Frutas, as well as old classics like Leprechaun’s Luck. There is a wide range of table games to play on the mobile app too, such as a variety of roulette, blackjack and baccarat games, along with Texas Hold’em and poker variants. The one issue it does have is its lack of flexibility languages. It currently only operates in English, which may put off people from other countries using the app.

Conclusion: Excellent Bonus Conditions and Sleek Interface

Taking everything into account, do we think that Grosvenor Casino has the right to label itself as the most popular casino in the UK? Yes, we do, and it is well deserving of that title.

The site is clear, concise and very user-friendly. It operates with some of the biggest and best game providers out there, benefitting from slots created by NetEnt and Playtech amongst others, along with a live casino powered by award-winning Evolution Gaming. It has a great mobile app which is compatible with any mobile device out there, is easy to use and offers lots of awards. The bonus is not huge, but it has some of the fairest terms and conditions we have seen when looking at welcome bonuses. In an area where there is normally a 20 to 50 times wagering requirement, a 5 times requirement is remarkable. It offers a wide variety of banking methods that are suited to everyone, with quick withdrawal times and high withdrawal limits. The customer support is easy to access and available 24 hours a day.

With licenses from Alderney and the UKGC and certification from eCOGRA, it takes fair play seriously. It also takes its duty of responsible gambling seriously, attaching itself to GamCare, Gambleaware and Keep It Fun – their owner’s own website. With an established brand and great reputation, Grosvenor Casino must go down as one of the best online casinos around in the UK, and is certainly not a scam.

Grosvenor is a long-established name in the world of offline gambling. Since first opening its doors in 1970, the company has grown to 55  bricks-and-mortar casinos nationwide, with some 6,000 staff on the payroll and an estimated 8.5 million customers. No surprise, then, that it is regarded as a trusted, legitimate operator – more than 45 years of experience and millions of satisfied customers tell their own story.

Despite its youth, its online betting offering is very strong, and a rival for the biggest names in the industry. While this isn’t the focal point of Grosvenor’s business, they still do a good job with the range of markets, promotions and odds available – especially if you’re betting on football. Grosvenor sportsbook may be relatively new to the market, but with the Grosvenor name and expertise behind it, you can be sure of a classy experience. For the nust and bolts of their bookmaking operation read our in-depth Grosvenor Sports review below.

Safety and Trustworthiness

Grosvenor is no stranger to licensing, being subject to the licensing conditions set out by the UK Gambling Commission for a number of years. It’s impossible to run dozens of land-based casinos without doing something right, and this is a track record that speaks volumes to the trustworthiness of the Grosvenor brand. The sportsbook is also licensed by the Gambling Commission (as well as the Alderney Gambling Control Commission a very credible licensing authority), so if there was any doubt, you know there’s a credible third party overseeing their every move.

Grosvenor has been recognised by the industry numerous times since the company was set up in 1970 – mostly for its casinos, rather than its sportsbook. Awards like ‘Casino Operator of the Year’ 2013 are among the highlights so far. The sportsbook is, of course, a much more recent addition to the lineup, but given the quality of the experience, and the reputation of the Grosvenor brand, it surely won’t be too long before they’re picking up awards for sports betting to add to the collection.

Owned and run now by the Rank Group, which also operates the Mecca Bingo brands, Grosvenor offers a safe and secure betting experience for UK bettors.

Deposits & Withdrawals

Deposits can be made via all of the usual methods, but the options for withdrawals are slightly more limited, with only Maestro and MasterCard supported. It’s probably a good idea to check you have the means to get your money off the site when needed. You certainly don’t want to find yourself in a position where you’re unable to withdraw your winnings.

Mobile

Grosvenor doesn’t offer an app at the moment. However, you can still enjoy the platform from your mobile device’s browser, logging in through your usual account as if you were gambling on the desktop version of their site.

That means you can expect an identical experience if you’re on an iPhone, an iPad, an Android device like the Samsung Galaxy S7, or virtually any other smartphone device.

The lack of an app is a bit of a bummer, to be honest. Mobile responsive sites are fine but they don’t offer that instant experience that apps do. Still, like much of the Grosvenor betting product, things are still in their early stage. We’re happy with the look and performance of the mobile site. It doesn’t feel “second-best” to the desktop site at all. In many ways it’s a more pleasurable experience.

Bet Offers

If there was an element of the Grosvenor Sports platform that could do with some work, it would be their free bets and betting offers. Grosvenor aren’t as gimmicky as some other operators, and they tend to focus on the prestige and reputation they’ve built up, rather than on clever marketing. Their main offer is a double the odds opening offer to new bettors. Basically, on your first bet click the virtual betting slip and whatever odds are showing will be doubled, meaning you can win potentially double your wagered amount. This is a nice promotion offer but its hampered by a maximum bet of £10.

You can also get a 100% match deposit bonus on your first deposit, worth up to £20, but this bonus can only be used on the casino side, not much good for people who just want to punt. There’s a 5x wagering requirement and no ‘evens’ bets are allowed.

At the time of writing, there were no specific promotions for the sports betting side running, but these are expected to be offered in the near future. However, Grosvenor does make up for this lack of ongoing promotions by offering more competitive odds on a huge range of sporting events and markets, so to a certain extent, it’s swings and roundabouts.

Double The Odds Paid in CASH

Betting Markets And Odds Quality

Powered by Kambi there’s an impressive selection of markets here, across virtually all of the major sports you’d want to bet on. Within football, as an example, you can bet on everything from Premier League and Champions League fixtures, through to the Azerbaijani lower leagues. 

The website itself looks really smart, with the main betting console standing out well against a muted backdrop of grey, black and blue. In its favor it alsom looks a lot less cluttered than some of the other betting sites out there (yes that includes you William Hill). Unlike the other betting sites we’ve reviewed, Grosvenor really presents betting as a product within its casino site, but at least it’s easy to jump between Grosvenor products using the tabs at the top of the screen.

Grosvenor has pulled out all the stops with their range of sports available to bet on. There’s somewhere close to 40, including non-sports markets, to choose from. Basketball, ice hockey and rugby offerings are especially comprehensive, with thousands of global markets on offer. 

With Kambi growing all the time and its volumes increasing, the odds available are competitive and getting better all the time. This is the case whether you’re betting on basketball, baseball or ice hockey. And with so many fixtures covered, each with multiple markets available, there’s enough choice to satisfy even the pickiest punter.

In-Play Betting

The selection of in-play events is decent enough, and you’ll still be able to bet on most fixtures once the action is underway. There isn’t any streaming at present, so you won’t be able to watch the games unfold – a minus for us. However, it’s possible to keep track of match stats and other data points as the game progresses, and you can watch the action update in real-time.

There were seven events available for in-play betting at the time of writing, which isn’t bad, but hardly compares to the dozens on offer over at Paddy Power Sports at the same time.

We’ve seen better in-play features, but this is surely a reflection of their recent entry into the market, rather than a substantive failing. It’s all very classily presented, like the rest of the site, but lacks any real visual flair. Hopefully, this is an area that Grosvenor’s capable design team continue to improve.

Support

Grosvenor Sports offers up a freephone number, so help is only a phone call away. Alternatively, if you prefer to reach out online, you can speak with a Live Chat rep, or send an email to their support team directly to resolve any issues you’re experiencing.

Support

Grosvenor Sports offers up a freephone number, so help is only a phone call away. Alternatively, if you prefer to reach out online, you can speak with a Live Chat rep, or send an email to their support team directly to resolve any issues you’re experiencing.

Review Summary

Few companies can claim the reputation, track record and experience of Grosvenor Casinos. Their sports betting platform might be a new addition to their offering, but it carries over many of the same strengths of their core business – strengths that have allowed them to grow into one of the country’s biggest and most reputable casino operators.

The range of markets is good and the odds are decent, more than good enough to rival those offered by more established sportsbooks. While they could be a little more generous on the bonus side of things, with more promos (enhanved odds, price boosts etc) that’s surely something that will evolve further with time. Where they are holding themselves back is a lack of an app (iOS/Android) and live streraming. If they can fill out their offering to compliment their good sports coverage and odds they would be in line for a 9/10, as they stand we are marking them as 8/10.

Grosvenor Casinos at a Glance

Top highlights: Sports betting that is firmly integrated with an established casino site; over 50,000 sports betting markets in total

    VIP or loyalty programme: No

   Other offerings: Casino, slots, games, table, card, poker

About Grosvenor Casinos

Grosvenor Casinos is already a formidable presence in the casino market, running 53 bricks-and-mortar casinos in various parts of the UK. The company was formed in 1970 and is today run by The Rank Group, operations of which are also in bingo and a variety of online gaming.

Nonetheless, the sports betting arm of the Grosvenor Casinos website was actually introduced relatively recently - only in August 2016. Grosvenor has therefore started on the back foot with sports bettors; however, what we have seen suggests that they could be quietly impressed.

Promotions

Grosvenor's promotions aimed specifically at sports betting fans are rather scarce at the moment. We did see an attractive introductory offer, as well as a separate promotion aimed at ensuring you can get better value from your betting - and not just if you are new to the site.

The relative scarcity of sports-specific offers means you might find Grosvenor Casinos an especially powerful draw if you are also a fan of casino games. In that case, you could enjoy playing casino games on the site and putting winnings from those games towards sports betting.

Sports Betting Types and Betting Markets

Grosvenor has partnered with the Malta-based Kambi Group to bring sports bettors thousands of daily markets from which to select. This partnership likely helps to explain why, for a sports betting portal that only opened in 2016, the list of represented sports is already stunningly long.

We noticed when writing this review that there were 47,238 betting markets available just for football - easily making it the sport with the highest number of markets on the site. Other generously served categories include ice hockey with 4,850 markets and basketball with 2,079 markets.

There are many other sports where the choice of markets is unlikely to disappoint - such as...

  • Tennis

  • Cricket

  • Golf

  • American football

If we return to the subject of football, fans of the Beautiful Game can bet on an array of matches from top leagues and tournaments, plus countries as distant as Brazil, India and Jamaica.

Betting Coverage

It's a pleasure to see that Grosvenor Casinos offers opportunities for live betting. It's easy to see what those opportunities are at any given moment by clicking ‘Live Right Now’, near the top of the left-hand side navigation panel on the overall interface for sports betting.

There's also a ‘Starting Soon’ link if you would prefer to plan ahead with your live betting. Unfortunately, Grosvenor hasn't yet enacted live streaming as part of its live offerings; still, we wouldn't be surprised to see it soon added, as it would fill a clear gap in the betting coverage.

Grosvenor is also yet to introduce a sports betting app to go with the mobile apps it already offers for its casino and live casino players. Still, you may not deem such an app particularly necessary for now, as the site's interface readily adapts to the smaller displays of handsets when accessed through a conventional mobile web browser.

Software and Graphics

The sports betting section is a fully integrated part of the Grosvenor Casinos website; visiting it doesn't simply lead to an external site that fails to visually match up with the online casino's web pages. You need only click ‘SPORT’ on the site's most prominent navigation bar to get started.

Once you have clicked that text, you will see that there’s no let-up in the black and dark green colour scheme that Grosvenor uses for the rest of its site. It's a pleasingly minimalist look, too; the betting slip doesn't even appear until you have selected a bet.

Despite the huge amount of sports data openly at the disposal of Grosvenor Casinos and - indeed - its users, this data is still presented in an easily comprehensible way. For this, you can be grateful for Grosvenor's use of a data management system provided by Bede, a well-regarded purveyor of gambling software.

Extra Value

The Grosvenor Casinos website is probably most alluring for people who enjoy both casino games and sports betting. After all, the sports betting element of this site is currently complementary to, rather than a confident match for, the casino games aspect.

This is a subject that we have already touched upon, but if you win some money playing games on the Grosvenor Casino site, this money could help you to go further in the sports betting aspect, as you could have an appreciably large amount of money to play with.

Loyalty or VIP Programme

Grosvenor Casinos offers two very enticing schemes for its casino players: Play Points and the Black Card. Unfortunately, however, it currently doesn't seem possible for either of these schemes to be used in combination with sports betting on the Grosvenor site.

Other Offerings

As its name implies, most of Grosvenor Casinos' historical focus has been on casinos, not sports betting. It's unsurprising, then, that the company offers a good supply of casino games to play online - not just in its 53 offline casinos.

Given the existence of those casinos, it’s befitting that Grosvenor runs live casino games, where you can watch a video feed of a dealer for the feeling of being in an offline casino. The site also has dedicated games sections called ‘SLOTS & GAMES’, ‘TABLE & CARD’ and ‘POKER’.

Deposit and Withdrawal Methods

The choice of deposit options is slightly limited, but should still generally satisfy most players:

Payment Method Fee Minimum Deposit
Debit Cards None £5
Skrill None £5
Neteller None £5
paysafecard None £5

*Current as of February 2018; please check Grosvenor Casinos’ website for updates

Payout Policy

The withdrawal options are very similar to the available methods for making deposits:

Withdrawal Method Fee Processing Time Minimum Withdrawal
Debit Cards None 3-7 working days Usually £10
Skrill None 3-7 working days Usually £10
Neteller None 3-7 working days Usually £10
Bank Transfer None 3-7 working days Usually £10

*Current as of February 2018; please check Grosvenor Casinos' website for updates

Customer Support

Grosvenor Casinos has a generous repository of support articles. Admittedly, this help section does currently seem mainly focused on catering for the site's casino and games players, but still covers issues relevant to all users, such as the process of making deposits or withdrawals.

Of course, there may remain situations in which you would like to directly contact Grosvenor Casinos with questions. However, the site does not display contact details particularly openly, except in the case of a telephone number close to the top of the primary interface.

You can still find more contact details by clicking ‘Help’ to the left of that number and then, on the right-hand side of the next page that appears, the ‘Contact Us’ link. This will bring you to a page listing email and postal addresses, plus a link to ‘Live Chat’ of 24/7 availability.

Who Can Play?

The three jurisdictions from which GrosvenorCasinos.com accounts can be registered and operated are:

  • United Kingdom

  • Republic of Ireland

  • Gibraltar

Licence

If you will be a Great Britain-based sports bettor on the Grosvenor Casinos website, it should be a source of comfort that the UK's Gambling Commission regulates and licenses the site.

Bottom Line

Are you already a fan of both casinos and sports betting? In that case, Grosvenor Casinos could be just the web-based sports bookie for you. The sports betting section still has clear room for growth and improvement, but Grosvenor Casinos has made a promising start in this market.

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The Grosvenor sign up offer for new customers is only one of aspect of the Grosvenor Sport service outlined in the following review.

Grosvenor casinos began opening across the UK in 1970 and they have remained a fixture in town centres ever since. There are now more than 50 spread across the country and the group employs 6,000 people, while it has also expanded into Belgium.

It was formerly part of the Gala Coral Group, but it was sold to FTSE 250 company The Rank Group when Coral and Ladbrokes merged in 2013.

Grosvenor made the natural step into online casino gaming and then in 2016 it decided to move into sports betting. It appointed award-winning operator Kambi to power its sportsbook, and that means it benefits from a massive range of markets, compelling odds and a seriously impressive live betting section.

The site looks great on mobile and desktop and it is really easy to browse. It also boasts a range of excellent promotions, and you can watch all UK and Irish racing live on the site if you stake just £1 on the action.

It is fully licensed by the UK Gambling Commission and the Alderney Gambling Control Commission, and it has built up a reputation for fairness, trustworthiness and security.

Horse Racing Betting at Grosvenor

Grosvenor offers betting on a massive range of meetings taking place around the world on a daily basis. When you land on its horse racing page, you will see a list of the races that are next off running down the page, covering the UK, Ireland, France, South Africa, Australia and more.

A tab at the top of the page allows you to switch between “Next off”, “Meetings” and “Ante-post”. If you tap on the Meetings button, you will see that day's meetings, divided into country, and then alphabetically in descending order. It displays the times of each race in a clear, easy to read manner.

The ante-post page is divided into flat and National Hunt racing for the UK and Ireland, while there are individual sections for big future meetings like the Cheltenham Festival and the Grand National. There are also ante-post sections for America, France and South Africa, covering events like the Prix de l’Arc de Triomphe and the Breeders’ Cup.

If you tap on a particular race, you will be presented with an extremely detailed racecard, which is bursting with useful information. First, it tells you the type of race, the class, the going and the place terms, and then it sums up the race in a few sentences, offering tips and insight.

It assigns a star rating to each horse depending on how strong the bookmaker feels it is compared to the rest of the field. The racecard initially looks quite basic, but if you tap on a particular runner you will see a lot of information appear. It tells you the horse’s weight, age and when it last ran.

You will see a blurb such as: “Unreliable type. Course winner. Thirteen runs since last win in 2018. Creditable fourth of 13 in handicap (6/1) at Carlisle (7.8f, soft) 8 days ago. Worth taking on for win purposes.” That is accompanied by a detailed form guide covering its last six appearances, mentioning the course, date, jockey, position, distance, starting price and going.

A separate section allows you to compile a forecast, tricast or combination, and it is really easy to use. If you click on the odds next to a horse, it will go into your bet slip, which reminds you of the odds and the place terms. You can then decide whether you want to go each way and select your stake.

When you add multiple selections to the betslip, there is a tab for an accumulator and a separate tab for multiples. You can choose singles, doubles, trebles, trixes, patents, Yankees and so on, and you have the option of going each-way here too.

The bet slip is clean and extremely effective. You will also note that the odds on offer are typically appealing compared to the market average.

The betting limits are generous, and customers can place a bet to win at least

£1,000 on any race taking place live on ITV, regardless of the class. You can also cash out on multiples.

It also has a 'best odds guaranteed' offer, which allows you to take a price and still receive a higher payout if the starting price is higher than the odds you took. You can stream all UK and Irish racing live on the site, provided you bet at least £1 as a single or 50p each-way. That covers 60 UK racetracks, 17 Irish tracks, and 12 of the best greyhound tracks in Britain.

Football Betting at Grosvenor

Grosvenor stands out as a great football betting site due to the vast range of markets you can bet on within a single game. A Champions League clash might contain more than 380 different betting options, from classics like full-time result, total goals, both teams to score, double chance, corners, cards and goals to all manner of quirky special betting options.

You can place a wager on a particular player to score and be booked, to give at least two assists, to receive a straight red card or outscore the rest of his teammates. There are three-way handicaps, plenty of Asian lines and many more bet types to choose from. You will be hard-pressed to find any bookmaker that offers more betting options on football matches, and the Kambi platform means that Grosvenor’s coverage of world football is highly impressive.

You have three options at the top of the football page – “Live & Upcoming”, “Outrights” and “All Football” – and the latter lists the different countries covered. As you would expect, England, Scotland, Spain, Italy, Germany and France are all there, but it goes way deeper than that, covering Azerbaijan, Gibraltar, Indonesia, the Maldives and many more footballing outposts.

There are also youth tournaments to bet on, plus plenty of women’s football. The England section goes all the way down to the National League, and you can go down to the fourth tier of Swedish football, as just a couple of examples. There is outright betting on every major league imaginable and many obscures tournaments too.

The betslip is clear and simple to navigate. Crucially it allows you to place a bet quickly in just a few taps of the screen or clicks of the mouse, ensuring you can lock in a price before it changes or make your play before a race starts.

The live football betting section is extensive, covering a large range of games from across the world. In a particular game, you are likely to find more than 100 betting options, which are rapidly updated as the action progresses. There are all the classic markets you would expect, plus interval winner betting, next corner betting and next throw-in wagering.

There is no live streaming, but a handy graphic tells you what is happening with live updates, plus the score, the cards and the time. You can also take advantage of an in-play bet builder, which allows you to combine live markets for more value.

One excellent Grosvenor promotion is the Video Assisted Refunds, which gives you back your money in cash if your Premier League or Champions League bet is scuppered by VAR. Bet on the first, last or anytime goalscorer and if that player's scores but VAR rules out the goal then you will get a refund. Offers like this typically refund you in the form of free bets, so it is great to see Grosvenor give you back cash that can be withdrawn.

Another offer is called Grosvenor Goals, which allows you to pick a player in each of 10 different games. If they all manage to score first, you win £1 million. If they are score at any time, you get £10,000. If three or more of your chosen players score first, you are given a £10 free bet.

Other Sports and Markets

You will find a great deal of rugby and American football markets at Grosvenor, while it is also strong for golf, tennis, greyhounds and boxing. You will find cricket, motorsports and rugby league well covered, plus more niche sports like athletics, Aussie rules, baseball, basketball, beach volleyball, chess, cycling, darts, floorball, handball, ice hockey, Pesapallo, snooker, sumo wrestling, winter sports and even WWE.

There is also a thriving esports section covering CS:GO, League of Legends, Overwatch, Rainbow 6 and Starcraft 2. You will find plenty of novelty markets on the likes of Time Person of the Year and the Emmy Awards, along with political betting on the UK and the USA. Live betting covers football, golf, tennis, cricket, basketball, hockey, esports and handball.

As you would expect, Grosvenor has one of the best online casino sites in the business, and the sportsbook stacks up well against it.

Grosvenor Deposits and Withdrawals

Grosvenor accepts Visa, MasterCard, Maestro, PayPal and Paysafecard, along with Skrill and Neteller. The minimum deposit is just £10 and so is the minimum withdrawal. There is no maximum withdrawal limit, but if you want to withdraw more than £15,000, you will need to contact customer service.

Withdrawals can take three to seven days once requested, depending on the payment, but e-wallets typically have the fastest payment times.

Promotions at Grosvenor

New customers can take advantage of an intriguing sign-up offer whereby you get double the odds on your first wager. It covers any sport and the bet is capped at £10, but the winnings are paid in cash and not simply as a free bet.

Alternatively, you can opt for a £20 welcome bonus when you deposit £20 into a new account. This amounts to a generous 100% matched deposit sign-up.

It has run a range of seasonal promotions, including a weekly £10,000 giveaway, plus daily jackpots at its casino site. It offers best odds guaranteed on all UK and Irish racing, refunds on all goalscorer bets thwarted by VAR and other interesting promotions.

Customers service is open from 8 am to midnight, and there is a free phone number to call with any enquiries. The staff are helpful, polite and quick to deal with any issues.

You can alternatively opt for Live Chat, or you an email support@grosvenorcasinos.com

Our Verdict

Grosvenor has combined a fantastic sportsbook with its market-leading online casino and the result is a brilliant betting hub. Its partnership with Kambi ensures that it covers a colossal range of football matches from around the world, and the number of markets on each game is very impressive.

Horse racing coverage is excellent and punters can benefit from a wealth of information on the site, allowing them to make educated bets without having to look elsewhere. It also deserves credit for giving care and attention to a number of niche sports.

This is a safe, reliable operator with excellent odds, exciting bonus offers and friendly customer service, and the site is really thoughtfully laid out, so you can really enjoy betting on sports and casino games here.

PROS

  • Best in class VIP Program, called Grosvenor One
  • Established Brand offline and online
  • Excellent Customer Support, including 24/7 live chat
  • Attractive Sports Welcome Offer

 

CONS

  • Live Streaming limited to UK and Irish Horse and Greyhound Races
  • Limited on-site Responsible Gambling Options
  • PROS
  • CONS
  • Best in class VIP Program, called Grosvenor One
  • Established Brand offline and online
  • Excellent Customer Support, including 24/7 live chat
  • Attractive Sports Welcome Offer
  • Live Streaming limited to UK and Irish Horse and Greyhound Races
  • Limited on-site Responsible Gambling Options

Having been established in 1970, Grosvenor Casinos is one of United Kingdom’s Casino Powerhouses, with 55 Casinos spread across the United Kingdom. Grosvenor Casinos launched an online Sportsbook in 2016 – Among the best in the United Kingdom.

That being said, the purpose of this review is to gauge the various features Grosvenor Casinos has on offer. Does the betting site provide for all the features you expect of a good bookmaker? Read on to find out, and learn much more, in due course of our detailed Grosvenor Sports Betting Review.

  • Click on the yellow-coloured “Sign Up” button, at the top-right hand side of your screen
  • Grosvenor’s registration process requires you to complete three steps
  • The third step involves you uploading documents with respect to Proof of Identity, and Proof of Address
  • As soon as these documents are verified, you can go on to deposit funds into your Grosvenor account, and place bets

Grosvenor’s registration process requires you to complete three steps. To initiate the registration process, click on the yellow-coloured “Sign Up” button, at the top-right hand side of your screen. As soon as you click on this button, you will be redirected to the first step of Grosvenor’s registration process, as can be seen from the above-mentioned image.

The first step of Grosvenor’s registration process requires you to enter your email address, and tick the box which confirms that you are over 18 years of age, and that you have gone through the Grosvenor’s “terms and conditions”. As soon as you have entered the above-mentioned details, click on the yellow-coloured “Next” button.

The second step of Grosvenor’s registration process requires you to create a unique username, and enter a password. You must select your title, and enter your full name.

You must enter your date of birth, country of residence, and your full address as well. You can opt in to receiving information with respect to Grosvenor’s offers, and bonuses, via Email, SMS, Phone, Post, or all of the mentioned options. You can choose to set a deposit limit if you wish to, at this stage.

As soon as you have entered the above-mentioned details, click on the yellow-coloured “Register” button. As soon as you click on this button, you will be requested to upload documents with respect to Proof of Identity, and Proof of Address.

You can choose to directly upload documents, or chat with a customer support representative who will guide you through the process. If you click on the yellow-coloured “Upload Documents” button, you will be redirected to a screen which looks like the below-mentioned image.

If you click on the “Live Chat” button, you will be redirected to screen which looks like the below-mentioned image.

As soon as your Grosvenor account is verified, you can fund your account. To deposit funds into your Grosvenor account, click on the “Deposit” button, at the top of your screen.

Deposit and Withdrawal Options

  • At the time of writing, Grosvenor is offering a variety of payment methods
  • You can choose to deposit funds into your Grosvenor account via popular payment methods like Debit Card, Bank Transfer, Neteller, Skrill, and Paysafecard, among other options
  • The minimum deposit amount on offer is 5 GBP
  • The minimum withdrawal amount on offer is 10 GBP
  • Grosvenor charges a withdrawal fee up to a maximum of 5 GBP
  • For withdrawals exceeding the 15,000 GBP (Per day) mark via Debit Card, you must get in touch with a customer support representative
  • If you make your first deposit via Neteller, or Skrill, you will not qualify for Grosvenor’s welcome offer bonus

As soon as your Grosvenor account is verified, you can fund your account. To deposit funds into your Grosvenor account, click on the “Deposit” button, at the top of your screen. At the time of writing, the betting site is offering several payment methods to choose from.

You can choose to deposit funds into your Grosvenor account via popular payment methods like Debit Card, Bank Transfer, Neteller, Skrill, and Paysafecard, among other options.

It must be noted that the use of Credit Cards is banned from the 14th of April, 2020 onwards. The minimum deposit amount on offer at the betting site is 5 GBP. When it comes to withdrawals, the same withdrawal methods are on offer. Withdrawals which cannot be processed back to the source, are processed directly via Bank Transfer.

It must be noted that withdrawals take up to 5 Working Days to be processed, and that the minimum withdrawal amount at Grosvenor, is 10 GBP. For withdrawals exceeding the 15,000 GBP (Per day) mark via Debit Card, you must get in touch with a customer support representative.

If you make your first deposit via Neteller, or Skrill, you will not qualify for Grosvenor’s welcome offer bonus. While the betting site charges a withdrawal fee up to a maximum of 5 GBP, no deposit fees are charged.

  • At the time of writing, Grosvenor is offering a wonderful welcome offer bonus – The betting site will double the odds on any sports bet that you place
  • Certain terms and conditions apply for the same
  • If you make your first deposit via Neteller, or Skrill, you will not qualify for this welcome offer bonus

At the time of writing, Grosvenor is offering a wonderful welcome offer bonus – The betting site will double the odds on any sports bet that you place (First bet only). Certain terms and conditions apply for the same. As soon as you register at Grosvenor, you can choose a selection of your choice, based on any sports market, and bet up to 10 GBP on any sports market.

Click on the “100% Odds Boost” option on your Betslip, and place your bet! You have 60 days to place a bet using an Odds Boost Token, after which the Token will be forfeited. It must be noted that placing a stake lesser than 10 GBP, will lead to the remaining amount of the Odds Boost Token being forfeited as well – Odds are doubled on fractional odds.

If you make your first deposit via Neteller, or Skrill, you will not qualify for this welcome offer bonus.

Grosvenor is offering a welcome offer bonus for its Casino as well.

  • At the time of writing, Grosvenor is offering a number of sport-related promotional offers
  • You can win Cashback on Video Assisted Referee (VAR) decisions, which affect the outcome of your placed bet
  • You could win a 10 GBP Free Bet, 10,000 GBP, or 1,000,000 GBP, if you correctly guess the Goal Scorers of a Game Week
  • Certain terms and conditions apply for these promotional offers.

At the time of writing, Grosvenor is offering a number of sport-related promotional offers. If there comes about a situation in which a bet placed on a Premier League match, or a Champions League match is scuppered because of a , Grosvenor will return your placed losing stake, in full.

This promotional offer pertains to pre-match bets only. To avail this offer, a VAR decision must overrule an awarded goal. Only real-money bets placed on Goal Scorer, and Player Goals markets qualify for this promotional offer.

The betting site is offering a promotional offer with respect to correctly guessing the Goal Scorers of Game Week matches. You could win a 10 GBP Free Bet, 10,000 GBP, or 1,000,000 GBP, if you correctly guess the Goal Scorers of a Game Week. Certain terms and conditions apply for the same.

Here is how this promotional offer works –

  • If you correctly guess the Goal Scorers of each match of a Game Week (10), and if the predicted Goal Scorers score the first goal of a game, you will win 1,000,000 GBP
  • If you correctly guess the Goal Scorers of each match of a Game Week (10), and if they score at any time, in due course of a match, you will win 10,000 GBP
  • If at least 3 players of your predicted 10 score the First Goal of a match, you will win a 10 GBP Free Bet

There are a plethora of other sport-related, and Casino-related promotional offers on offer at Grosvenor, at the time of writing.

VIP Program

At the time of writing, Grosvenor is offering an excellent VIP Program – Grosvenor One. To join Grosvenor One, visit a Grosvenor Casino near you, and activate your membership online. As soon as are a member of Grosvenor One, you will receive a 20 GBP welcome bonus, when you login for the first time.

The betting site is offering several perks as a part of their Grosvenor One program, including regular prize draws, tailored promotions, exclusive bonus offers, and discounts on food and drinks, among other perks.

At the time of writing, the betting site is offering a Free Bet on the basis of certain terms and conditions, as a part of Grosvenor One.

If you place a sports bet accounting to a minimum of 25 GBP on any day from Monday to Sunday, at odds of 1/2 or greater, you will receive a Free Bet.

Here is how the Free Bet System works –

This offer pertains to Grosvenor One members only – An invitation will be sent to select customers via Email.

  • At the time of writing, Grosvenor is offering odds on over 25 sports
  • Grosvenor is offering a variety of Sports markets to punt on, coupled with a good quality of odds, and active markets
  • The minimum stake amount on offer at Grosvenor is 0.1 GBP for Sports markets, while the maximum stake amount varies from Sport to Sport – In due accordance to the Sport being wagered on, the number of selections that you have made, and the odds on offer, for the bet that you want to place

To access Grosvenor’s Sports offering, click on the “Sport” option, at the top-left hand side of your screen. As soon as you click on this option, you will see a combination of popular upcoming matches, in-play matches, and highlights, at the centre of your screen.

Grosvenor is offering odds on over 25 Sports markets, including a plethora of popular markets based on Sports like Football, Tennis, Basketball, and Cricket, among others.

The betting site is offering markets on a number of unique Sports like Floorball, Sumo, and Darts, among others as well. This ensures that no punter is left out, and that punters of all shapes and sizes, have a Sports market of their choice, to bet on.

The minimum stake amount on offer at Grosvenor is 0.1 GBP for Sports markets, while the maximum stake amount varies from Sport to Sport – In due accordance to the Sport being wagered on, the number of selections that you have made, and the odds on offer, for the bet that you want to place.

It must be noted that some betting sites offer better odds for a bet that you want to place, and it makes utmost sense to punt on a betting site which is offering better odds on a betting variant.

Bookmakers earn off bookmaker’s margin, and as a diligent punter, you must determine the bookmaker’s margin for a betting variant that you want to place a bet on. Closer is the margin to the ideal market mark of 100%, the better.

You should look to avoid punting on betting variants with a margin which exceed the 110% mark.

To determine the bookmaker’s margin for a bet, you must calculate its Odds Overround. To calculate the Odds Overround for a bet, convert all the fractional outcomes of a betting variant into the decimal form, and divide each outcome by 100.

Add the resulting numbers together. With the help of the resultant number, you can determine the Odds Overround, for that betting variant. We determined the Odds Overround for a cricket match to be contested between Australia and New Zealand. The Odds Overround were determined to be 106.32, which indicates that the betting site is offering a good quality of odds, and active Sports markets.

Esports

Esports are of the essence in today’s age of technological advancements. It is of no wonder that Grosvenor has jumped on the Esports bandwagon, and is offering a number of Esports markets to punt on, based on local, and international Esports tournaments.

That being said, you must perform your due diligence at all times, and punt on an Esports team or player, with a proven track record of winning. At the time of writing, Grosvenor is offering odds on – Counter-Strike: Global Offensive, Dota 2, and League of Legends.

The minimum stake amount on offer at Grosvenor is 0.1 GBP for Esports markets, while the maximum stake amount varies from Esport to Esport – In due accordance to the Esport being wagered on, the number of selections that you have made, and the odds on offer, for the bet that you want to place.

Other Specials

At the time of writing, Grosvenor is offering odds on several Politics-based, TV & Novelty-based, and Olympics-based markets.

When it comes to Politics, you can choose to punt on the Winner of the 2020 US Presidential Elections, the Winner of the London Mayoral Election 2020, and the Next UK General Election, among other options.

When it comes to TV & Novelty, you can choose to punt on the Winner of Eurovision 2020, and the Winner of BBC Sports Personality of the Year 2020.

The minimum stake amount on offer at Grosvenor is 0.1 GBP for a Special market, while the maximum stake amount varies from Special to Special – In due accordance to the Special being wagered on, the number of selections that you have made, and the odds on offer, for the bet that you want to place.

Cash Out and Bet Builder

At the time of writing, Grosvenor is offering both Cash Out, and Bet Builder.

Cash Out is an enticing feature, which allows you to retrieve a placed stake, if you have profited off it in due course of an in-play match, or if you feel that you may go on to lose the placed bet. Whichever be the case, you could go on to win more, or less than your placed stake.

The amount of money that is retrieved, depends upon the odds in favour of your placed bet, at the time of Cashing Out, and the exact instance of Cashing Out. You could end up retrieving more, or less than your initially placed wager.

Bet Builder on the other hand allows you to create a tailor-made bet, with a selection of different outcomes. As soon as you build a bet, Grosvenor will return the odds for the same. Bet Builder in essence, allows you to create a unique bet, each time you choose to build a bet.

  • The betting site is offering a comprehensive live betting section
  • Grosvenor is offering a wide variety of popular, and unique betting variants to punt on, a live scorecard with second-by-second live updates, a section for the important events that have taken place in due course of a match, pre-match statistics with a form guide, and, and an option to “View more stats”
  • Minimum stake – 0.1 GBP
  • The betting site is offering live streaming for all UK and Irish Horse Races, and Greyhound Races. You must bet a minimum of 1 GBP, or 0.5 GBP Each Way (EW)

To access Grosvenor’s Sports offering, click on the “Sport” option, at the top-left hand side of your screen. As soon as you click on this option, you will see a combination of popular upcoming matches, in-play matches, and highlights, at the centre of your screen. To access the betting site’s live betting section, click on the “Live Right Now” option, at the left-hand side of your screen.

As soon as you click on this option, you will be redirected to the betting site’s live betting section. Click on a sports market of your choice, to be redirected to its in-play arena.

At the time of writing, Grosvenor is offering a wide variety of popular, and unique betting variants to punt on, a live scorecard with second-by-second live updates, a section for the important events that have taken place in due course of a match, pre-match statistics with a form guide, and, and an option to “View more stats”.

The betting site betting site is offering live streaming for all UK and Irish Horse Races, and Greyhound Races. You must bet a minimum of 1 GBP, or 0.5 GBP Each Way (EW), for the same. We hope that the betting site offers live streaming for more sports markets, in time to come.

  • Grosvenor is licensed and regulated by the United Kingdom Gambling Commission for customers residing in Great Britain
  • The betting site is licensed and regulated by the Alderney Gambling Control Commission for all other customers
  • Grosvenor’s responsible gambling section leads you to “Keep it Fun’s” website
  • The betting site is safe, and reliable, and ensures that all the transactions that occur via the betting site, are processed securely

At the time of writing, Grosvenor is among the best betting sites in the United Kingdom. The betting site is licensed and regulated by the United Kingdom Gambling Commission for customers residing in Great Britain. Grosvenor is licensed and regulated by the Alderney Gambling Control Commission for all other customers.

The betting site is safe, and reliable, and ensures that all the transactions that occur via the betting site, are processed securely. Your stored funds are far from the hands of miscreants. Your personal identification information too, is in good hands, and cannot be used by third-party organizations for fraudulent purposes.

At the time of registration, Grosvenor offers an option to set a deposit limit (Daily, Weekly, or Monthly). You can choose to set a deposit limit at a later stage as well.

The betting site does not permit you to deposit funds into your account, until you have uploaded documents with respect to Proof of Identity, and Proof of Address. Once these documents are verified, you can proceed to deposit funds into your account, and place bets on the betting site.

The betting site offers around the clock customer support, and comes with an excellent responsible gambling section. To access the betting site’s responsible gambling section, scroll down to the bottom of your screen, and click on the “Responsible Gambling” option. As soon as you click on this option, you will be led to “Keep it Fun’s” website.

The website comes with information with respect to practising a safe brand of betting. The website also comes with information with respect to how you should self-exclude yourself from Grosvenor’s platform, if you ever feel that you are over-indulging yourself on the platform, ways to identify whether you have a gambling problem, and contact information with respect to safe gambling organizations, like GamCare, and the National Problem Gambling Clinic, among others.

For immediate gambling counselling, you can call GamCare at 0808 8020 133.

On that note, it must be kept in mind that Grosvenor does have any links to criminal activity groups. The betting site ensures that your winnings are separated from the cost it takes to run its various platforms.

The betting site has no control over you winning or losing a bet. All numbers that are generated on Grosvenor’s platform, are in due course of a random generation procedure. All in all, the betting site is extremely safe, reliable, and secure.

Service and Customer Support

  • Customer support service is available via Free Phone, Email, Live Chat, Post, and In-Person, at a Grosvenor Casino
  • Customer support service is available around the clock
  • The betting site will address your complaint within 10 days of receiving it
  • The betting site undergoes a three-stage process (If necessary), to ensure that your complaint is fully-addressed

At the time of writing, Grosvenor is offering around the clock customer support service. To access the betting site’s contact section, scroll down to the bottom of your screen, and click on the “Complaints Process” option.

As soon as you click on this option, you will be redirected to a screen, which looks like the below-mentioned image.

The betting site is offering a three-stage complaints process, if necessary. The first stage requires you to contact a customer support representative In-Person, at a Grosvenor Casino, or via Free Phone, Email, or Live Chat.

To contact a customer support representative via Live Chat, click on the “Live Help” option, which is present just above the “Complaints Process” option, at the bottom of your screen.as soon as you click on this option, you will be redirected to a screen which looks like the below-mentioned image.

Enter the necessary details, and click on the yellow-coloured “Start Chat” button. Alternatively, you can send in an Email at support@grosvenorcasinos.com, or call a customer support representative at 0800 083 1990.

A customer support representative should address your query within 10 days. If you are not satisfied with the betting site’s response, the second stage of the betting site’s complaints process entails the matter being escalated to either the concerned Club General Manager or to the concerned Customer Services Duty Manager.

A decision will be taken at this stage to address your complaint, or to lodge a formal complaint. The third stage of the betting site’s complaints process involves contacting the Independent Betting Adjudication Service (IBAS), to lodge a formal complaint with respect to complaints regarding Grosvenor’s services.

You can contact the IBAS, via their website – https://www.ibas-uk.com/contact-ibas/. 

If the betting site does not respond to your complaint within 8 weeks, you can contact the IBAS directly.

  • The betting site comes with a modern, eye-catching design, set in a pleasant combination of blue and yellow.
  • All major options of access are readily available via the betting site’s main navigation bar.
  • The betting site does not comes with a dedicated “Statistics” section

The betting site comes with a modern, eye-catching design, set in a pleasant combination of blue and yellow. All major options of access are readily available via the betting site’s main navigation bar, and the betting site’s homepage at large. Via Grosvenor’s main navigation bar, at the top of your screen, you can access the betting site’s “Sport”, “Promos”, “Live Casino”, and “Grosvenor One” sections, among other options.

To access Grosvenor’s Sports offering, click on the “Sport” option, at the top-left hand side of your screen. As soon as you click on this option, you will see a combination of popular upcoming matches, in-play matches, and highlights, at the centre of your screen. To access the betting site’s live betting section, click on the “Live Right Now” option, at the left-hand side of your screen.

As soon as you click on this option, you will be redirected to the betting site’s live betting section. Click on a sports market of your choice, to be redirected to its in-play arena.

At the time of writing, Grosvenor is offering a wide variety of popular, and unique betting variants to punt on, a live scorecard with second-by-second live updates, a section for the important events that have taken place in due course of a match, pre-match statistics with a form guide, and, and an option to “View more stats”.

If you scroll down to the bottom of your screen, you will see options to access the betting site’s “Responsible Gambling”, “Grosvenor Blog”, “Terms & Conditions”, “Privacy Policy”, “Complaints Process”, and “Live Help” sections, among other options.

To access the betting site’s contact section, click on the “Complaints Process” option. The betting site is offering a three-stage complaints process, if necessary.

To contact a customer support representative via Live Chat, click on the “Live Help” option, which is present just above the “Complaints Process” option. Enter all necessary details, and click on the yellow-coloured “Start Chat” button.

Alternatively, you can send in an Email at support@grosvenorcasinos.com, or call a customer support representative at 0800 083 1990.

To access the betting site’s responsible gambling section, click on the “Responsible Gambling” option. As soon as you click on this option, you will be led to “Keep it Fun’s” website. The website comes with information with respect to practising a safe brand of betting.

The website also comes with information with respect to how you should self-exclude yourself from Grosvenor’s platform, if you ever feel that you are over-indulging yourself on the platform, ways to identify whether you have a gambling problem, and contact information with respect to safe gambling enforcers, like GamCare, and the National Problem Gambling Clinic, among others.

For immediate gambling counselling, you can call GamCare at 0808 8020 133.

At the time of writing, Grosvenor is not offering a section dedicated to sports statistics.

  • At the time of writing, Grosvenor is offering separate apps for its Live Casino, Casino, Sportsbook, and Poker offerings
  • All four apps are available for both Android, and iOS users
  • The Grosvenor Poker app is available on Google Play, while all four apps are available on App Store
  • You can download all four apps via the betting site

At the time of writing, Grosvenor is offering separate apps for its Live Casino, Casino, Sportsbook, and Poker offerings. All four of these apps are available for both Android, and iOS users. While only the Grosvenor Poker app is available on Google Play, all four apps are available on App Store.

Grosvenor’s Sportsbook app allows you to punt on the go, without having to worry about owning a desktop system, or a laptop. The app offers price boosts, great offers every week, and enhanced accumulators! Integrated features like Bet & Watch, Grosvenor Goals, and Best Odds Guaranteed make Grosvenor’s Sportsbook app a joy.

The other three apps come with excellent features and functionality as well. Grosvenor’s Casino app is among the best all-in-one Casino apps out there. Grosvenor’s Live Casino app allows you access to HD streaming of Grosvenor Exclusive Tables.

All in all, Grosvenor’s mobile apps tick all the right boxes. You must visit this website, to download the betting site’s apps.

  • At the time of writing, Grosvenor is offering Casino, Live Casino, Poker, Slots & Games, Table Games, and Jackpots
  • The betting site is offering a Casino-based welcome offer bonus
  • The betting site is also offering several Casino-based, Slots & Games-based, and Jackpot-based promotional offers

At the time of writing, Grosvenor is offering Casino, Live Casino, Poker, Slots & Games, Table Games, and Jackpots.

If you wish to join Grosvenor for its Other Products offerings, rather than the betting site’s Sportsbook, you can avail the betting site’s Casino welcome offer bonus. If you deposit a minimum of 20 GBP, you will receive a welcome offer bonus of 20 GBP.

You must wager the welcome offer bonus amount five times (100 GBP), in order to convert bonus funds into real money. A set of terms and conditions apply for the same.

There are several Casino, Slot & Games, and Jackpot-related promotional offers on offer, at Grosvenor. At the time of writing, you can win Free Bets and Cash Prizes, if you visit the betting site’s Live Casino section after 19:00 GMT each day, and place bets on the Live Casino Games that are advertised on the betting site, at that point of time.

There are a plethora of other promotional offers on offer at the betting site, at the time of writing.

To access the betting site’s “Casino”, “Live Casino”, “Slots & Games”, “Jackpots”, “Table Games”, and “Poker” sections, you must make use of the options present on the betting site’s main navigation bar.

There are several wonderful games to choose from, in each section. The betting site comes with apps dedicated to its Casino, Poker, and Live Casino offerings, all of which are the best in class.

Grosvenor is one of the leading betting sites in the United Kingdom. Not only does the betting site overpower you with its plethora of offerings, but it makes sure that you are satisfied to the brim, with all that it has to offer.

Having gauged the betting site’s various offerings, we have come to the conclusion that Grosvenor is the perfect fit for you. While the betting site does have a few cons, as is the case with all of the best betting site’s out there, its pros clearly outweigh its relative disadvantages.

Let’s start things off by listing Grosvenor’s cons. The betting site is not offering live streaming services for any sport, apart from Horse Racing and Greyhound Racing. The betting site can take up to 10 days to address a query, and comes with limited on-site responsible gambling options.

The betting site could have done better with its Specials offering as well, given its standing in the industry. That being said, the betting site comes with several advantages. Grosvenor is offering an excellent welcome offer bonus, a series of wonderful sport-related promotional offers, and a best in class VIP Program, called Grosvenor One.

The betting site is offering a good quality of odds, and active sports markets. The betting site comes with 4 different apps, all of which are among the best out there. The betting site is also offering security of the highest order, and a plethora of Other Products, including the likes of Casino, Live Casino, and Poker, among others.

The betting site is offering a separate welcome offer bonus for Casino, and several Other Products-related promotional offers. All in all, the betting site’s offerings are magnificent. If the betting site irons out its minimal flaws, it will rank even higher.

Grosvenor Sports FACTS

  • Live Betting a superb live betting interface which is very easy to use
  • Treble the Odds Up to £50 bet and treble the odds if you pick a winner
  • Hidden Transfer Charges Grosvenor reserves the right to charge £5 on withdrawals even as low as £5
  • SupportFinding support info is very difficult on the site

General Information

WELCOME TO GROSVENOR SPORTS

At Grosvenor you can bet on the biggest sports events all from the comfort of your own home. Grosvenor are a company renowned for their casinos and their sports betting site is a new addition to their product portfolio.

The site covers a wide variety of sports and for many experienced punters we are sure the website will appeal. Visually it is very simple and has a very clean and distinctive layout.

The main pages for football and horse racing are really clear and both of these sports havea great selection of markets on which to bet on.

The menu is situated on the left side menu like many other sportsbooks but at the top you have “Live Right Now” “Starting Soon” and “Enhanced Accas”

This makes for a very good site layout for in play punters and traders and football punters will love the fact that they can get to events coming soon as well as the outright footbal markets which are hidden on many other sites.

Now one thing which we believe is a negative, is that to be able to take advantage of the promotions you need to be a Grosvenor Casinos member and have a physical membership number before you can register for these promotions on Grosvenor Sports.

They do have one really brilliant promo which is treble the odds on any bet up to £50. So it may be worth going through the process of getting a casinos membership card.

Deposit & Withdrawals

The deposit options at Grosvenor Sports include Visa, Mastercard, paysafecard, Paypal, Skrill and Neteller. It is important to be aware that on Mastercard withdrawals you may have to withdraw to a bank account and not straight back to the card. The minimum withdrawl for bank transfer is £5 but you can be charged tat amount for a bank transfer according to their T&C’s so make sure to read the full terms. On our site you will also find information about Grosvenor Sports bonus and Grosvenor Sports mobile app.

Customer Service

Live Chat: Available

Email: support@grosvenorcasinos.com

Phone: +44 0800 083 1990

Post: PO Box 70695, London, SW1P 9ZR

License Information

Licenced and regulated by The UK Gambling Commission for customers in Great Britain playing on our online sites or at our land based casinos/bingo clubs.

Odds format & betting margin

Grosvenor offer fractional decimal and American odds formats on their sportsbook. For a full explantion about odds types, you can check out our extensive betting guide.

Betting limits

The maximum winnings payable to any Player for a single days betting on any single or combination of bets is not available on the site and is dependent on the sport selected.

Types of bets

Grosvenor provide all the standard types of bets such as combination and system bets as well as an excellent selection of in play markets. They always have more than 40,000 markets available on football and offer a wide range of handicap bets. One type of bet that will be interesting to football punters are their interval bets which are split into 30 minute portions of a 90 minute football match.

Sport coverage

Grosvenor currently have 36 different sports that you can place a bet on

In-play experience

The Grosvenor live offer includes in-play, fast markets and Asian handicaps for live betting sites in a simple interface which is easy to navigate.

Live streaming

Grosvenor does not currently supply live streaming of events.

How easy to the eye is the Grosvenor Sports website?

Grosvenor Sports has been born from the longstanding and successful casino group which is Grosvenor Casinos. The sportsbook is a relatively new offering from Grosvenor and as you would expect the site is high quality.

The sportsbook website has a dark theme to it but uses grey, white and yellow to make prices and different sports sections stand out. The overall look and feel is more of a classic style.

There are three main sections on the sports site with a top menu navigation showing all related Grosvenor products and a left side menu which is where all the sports action is shown, the rest of the page is taken up by a grid which has different live and upcoming events shown in their own box and this makes the events stand out.

This section may be a bit confusing as it contains multiple sports, but you can easily select one sport from the left side menu.

So if we select football for instance, this will open up a full listing of all games and will seperate them by country and league making it easy to find the match you wish to bet on.

In terms of other content, you will find a great statistics tool at the bottom of the left side menu. This provides a wide range of data and stats to make selecting your bets on different sports easier.

A great site and one that loads super quick which is great for mobile users.

Does Grosvenor Sports offer competitive odds or the best odds in a certain sport?

As a casino company first, Grosvenor understand the the concept of low margins and high turnover and this is what they are trying to achieve with the sportsbook.

You will find they are very competitive on sports like football, tennis, horse racing, cricket and golf

How good is the market coverage and selection of bets on Grosvenor Sports?

An excellent market coverage as shown by the regular listing of more than 28,000 markets just on football alone.

They cover a wide range of countries, even extreme leagues from Indonesia, the Under 19 league from Iceland as well as the Norway Division 4. So as you can see they have betting opportunities that many other bookmakers are not providing.

In many cases you can see Grosvenor being in the region of 3-5% better than many bigger brand name bookmakers.

How good is In Play betting on Grosvenor Sports?

Grosvenor have one of the simplest live interfaces we have reviewed. It is super fast in terms of loading and covers the full screen. The layout shows the teams and event in dark text on a white background while the prices are displayed in big bold black text on a yellow background.

This layout is very easy on the eye and the whole interface is very user friendly.

What selection of bonuses and re-occuring promotions does Grosvenor Sports have?

The promotions are quite limited on Grosvenor Sports with a standard welcome offer backed up by “Best Odds Guaranteed” and “Get On with Grosvenor” where they guarantee to lay any horse to win £1000 on selected races on Saturday.

One unique sports betting promotion they have is “Double the Odds” on your first bet which is something we have not see from other bookies, well worth combining with their welcome offer.

How easy is it to deposit and withdraw funds with an Grosvenor Sports account?

Grosvenor cater for all types of punter with a wide selection of payment methods for deposit and withdrawal.

VISA, Mastercard and Maestro are available for card payments whilst Paypal, Neteller and Skrill e-wallets can also be used. For pre paid cards you can use paysafecard.

How friendly and fast is the Grosvenor Sports customer service and live chat service?

Live Chat was answered within ten seconds which is very quick. the agent was very courteous and our questions relating to the World Cup in Russia were answered and covered in depth. If you are a fan of the “requestabet” type offers then Grosvenor will not be offering this type of bet.

Can you trust Grosvenor Sports?

As part of the Grosvenor Casino group and part of the bigger parent company Rank, we are confident that you will be dealing with a trustworthy and well maintained sportsbook.

The sportsbook is licensed and regulated by The UK Gambling Commission (licence 000-38750-R-319345) for customers in Great Britain playing on their online sites or at their land based casinos. Licensed by The Alderney Gambling Control Commission (licence 13, C1 & C2) for non-GB customers playing at our online sites.

Basic Information

Grosvenor Casino is owned by the Rank Group Casinos brand. The online arm of their business has been going since 2007, so about a decade now.

The offline aspect of their business has been running much, much longer. They’ve operated their offline gambling business for more than eighty years. They currently operate more than 150 offline venues (over nineteen online). And they have more than ten thousand employees to service their nearly three million customers.

They’ve won a few awards, too.

More recently, they won the Casino Operator of the Year award at the 2013 International Gaming Awards.

They’ve also won the Socially Responsible Operator of the Year (Land-Based) in both 2014 and 2015.

These are important awards because they’re customer-centric. They’re given to operators who provide excellent service and games to their customers. The Socially Responsible award is given to casinos who go out of their way to protect their players, namely from problem gambling.

There’s no doubt that you’re in good hands at Grosvenor Casino.

Restricted Countries – Who Can Play

Grosvenor Casino does not accept players from:

So I guess the question here is: who CAN play?

Only players from Great Britain, the Republic of Ireland, and Gibraltar can play here for real money.

The Casino

Let’s start the meat of our review with Grosvenor’s casino.

We were excited to check their casino out because we noticed they worked with several software companies. That includes heavy hitters like Microgaming and NetEnt. This usually means the casino will have hundreds, if not thousands, of games. And there will be a good selection of games in ALL categories.

That doesn’t appear to be the case here. Grosvenor didn’t have the number of table and video poker games we’d expect them to.

It’s possible it’s a location thing. Maybe some of their games were hidden from us because of where we were reviewing their casino from.

It’s unlikely, though. We reviewed them from the UK. There’s no reason (we can think of) for them not to offer a similar selection to what you’ll find at other UK-focused casinos.

This means we can’t say they’re the best casino, much less a top choice for video poker and table game players.

That’s not to say the entire casino isn’t worth checking out, though. That’s not the case at all.

They do have a decent slots section. And their live dealer selection fills in some of the gaps missing in their table games section.

That’s something you’ll have to decide for yourself once you read through our casino review below.

Table Games

Let’s start with their table games. As we said above, Grosvenor doesn’t have a large table game section. Here are the games you’ll find:

  • Roulette
  • Classic Roulette
  • Blackjack
  • European Roulette
  • Blackjack Perfect Pairs
  • Classic Blackjack
  • 3 Card Brag

It’s surprising that they have so few games. Disappointing, too. No doubt they have more table games offline than online.

Now, there are other table games to play, but those are their live dealer games. We’ll talk about those in just a second.

As for graphics and game layout, we couldn’t check this out. They encouraged us to create an account and claim their free £20 offer. We were able to create an account, but we couldn’t claim the offer because we were actually reviewing the site from the United States.

We went back to double-check that there was absolutely no way to play/see their games for free. Unfortunately, our account was closed.

We can tell you a bit about their stakes; they’re listed on some of their game-specific pages. Limits will vary from £1 to £10,000. We couldn’t find out what their roulette stakes are. But based on our experience, we’d imagine you can play for more than £10,000. It’s pretty standard for roulette stakes to be higher.

For mobile players, it looks like Grosvenor has both a mobile casino and native app. They have a native app for iOS and Android users. We provide the links for both toward the end of our review.

Unfortunately, we couldn’t check out their mobile games, since we reviewed their site from the United States. We weren’t able to log in using the account we created via our desktop VPN.

But we do have experience with these software providers. So we’re confident that our readers will enjoy the graphics on all the games at Grosvenor Casino.

Video Poker

Here are the video poker games you’ll find at Grosvenor Casino:

  • Jacks or Better
  • Ultimate X Ten
  • Ten Play Draw Poker

And… that’s it.

Again, it’s surprising how few video poker machines they have. You might find more if you’re playing from a different location. We wouldn’t hold our breaths, though.

On the upside, their video poker games offer a multi-hand variant. You can play up to one hundred hands simultaneously.

This adds a little excitement to an otherwise underwhelming video poker section.

Slots

Grosvenor Casino may be lacking in the table and video poker game department. However, what they do have in abundance are slot machines.

They get their slots from top software developers such as:

  • Microgaming
  • NetEnt
  • Evolution Gaming
  • Betsoft
  • NYX Interactive
  • Play’n GO
  • StakeLogic
  • PariPlay
  • Quickspin
  • Playson
  • Endorphina
  • Booming Games
  • Genii

All these developers mean a diverse selection of slot titles to choose from. Here are some examples of slot machines you’ll find at Grosvenor Casino:

  • Jimi Hendrix
  • Spinderella
  • Crystal Clear
  • Toy Factory
  • Clockwork Oranges
  • The Glass Slipper
  • Money Matrix
  • Motorhead
  • Wheel of Fortune
  • Golden Jungle
  • KISS
  • Thunderstruck
  • Dragon’s Wildfire
  • Frantic and the MonsterSpins
  • Lucky Wizard
  • Super Hot 7’s
  • Valhalla
  • Bonanza
  • Ted
  • King Kong Cash
  • Deal or No Deal
  • Jingle Bells
  • Elephant King
  • Zeus: God of Thunder
  • Tetris Super Jackpots
  • Mighty Black Knight
  • Panda Pow
  • Dancing Dragon
  • Gems Gone Wild
  • Wild Bandits
  • King of Atlantis
  • Epic Journey
  • The Wild Life
  • Wild Wild Chest
  • 300 Shields
  • Zeus
  • Diamond Jackpots
  • Oliver Twist
  • Starburst
  • And more!

You see what we mean? There are all sorts of slot themes, too. For example, you can play slots revolving around Roman times, outer space, sci-fi, animals, money, and more.

Grosvenor also has several licensed titles not in the list above. For example, they have Clue, Austin Powers, Game of Thrones, and more. If you’re a fan of these games, movies, and TV shows, you’re bound to like playing here.

We also noticed that they offer Mega Moolah. This slot offers a massive progressive jackpot that’s paid out millions in winnings over the years.

Ultimately, we think our readers will enjoy their slots. If you’re not sure, you can play them for free. You will need to create an account first, though.

Live Dealer Games

While we were unimpressed with their table game selection, we feel like their live dealer game selection does a pretty good job of filling in the gaps.

Here are some of the live dealer titles you’ll find at Grosvenor Casino:

  • Grosvenor Victoria Roulette
  • Immersive Roulette
  • Live Blackjack
  • Live Hold’em
  • Baccarat Squeeze
  • Baccarat
  • 3 Card Poker
  • Caribbean Stud
  • Ultimate Texas Hold’em
  • French Roulette
  • Roulette HD
  • American Roulette
  • Speed Roulette
  • Double Ball Roulette
  • And more!

It doesn’t make up for not having more virtual table games, but you will find a few games you couldn’t otherwise play.

The stakes are reasonable, too, though you won’t find a live dealer table game as low as £1. You can find blackjack tables for as little as £3, though. Their max limits are in the couple-hundred-dollar range on up to about £2,500. If you play roulette, you can play for as much as £100,000.

Once again, we were unable to check out their casino from our phone. We couldn’t see what their live dealer games looked like. However, we do know they offer them; they’re listed on their mobile site. They also have an iPhone app.

Poker

Next up, Grosvenor’s poker room. They have an instant-play poker room you access from your browser. You can also download their poker software to your computer.

For this review, we used the instant-play poker room. Keep in mind that there may be a few differences between the two options.

With that in mind, let’s get to it.

Software and Traffic

Grosvenor uses Microgaming poker software. This also means they’re on the MPN (Microgaming Poker Network). This is both good and bad.

The bad news first. The MPN is seventeenth in traffic worldwide. That’s right; there are US poker sites that have more traffic than them.

The good news. Since the MPN is a network, many sites contribute to the traffic pool. They’d have far fewer players if they were an independent network.

The bottom line – if you’re a pro, this isn’t the poker room for you. There simply isn’t enough volume. However, if you like to play for fun and/or for low-to-medium stakes, then you might be interested in the games and stakes Grosvenor Poker has to offer.

Cash Games

Cash game players will have the option to play Texas hold’em or Omaha. Stakes start at £0.01/£0.02 and peak at £50/£100.

For variants, you can choose from anonymous, regular, deep stack, and turbo tables. You’ll also find heads-up, 6-max, and full ring games.

Anonymous tables are interesting because your screen name isn’t used at the table. Instead, you’re identified by a number or some other marker. This creates a more even playing field, since no one can take long-term notes on you or track you between sessions.

Grosvenor also offers a fast-fold poker variant they call Blaze. With fast-fold poker games, you’re part of a pool of players. Once you buy in, you’re seated and are dealt cards.

What’s unique about this variant is that, when or if you want to fold your hand, you don’t have to wait until it’s your turn to do so.

You can fold any time you want. Once you fold, Grosvenor will immediately seat you at a new table with a new group of players from the player pool. You’ll also get a new hand to play.

This variant can double to quadruple the number of hands you play per hour. If you’re an action-oriented player, or if you find that you get bored a lot, this may be the cash game for you.

In fact, the Blaze tables were some of the most active tables when we reviewed them.

Tournaments and SNGs

Tournament players will have their fair share of games to choose from, too. For example, here are some of the tourneys that were scheduled when we reviewed them:

  • $50 6-Max Freezeout
  • $100 Monster Mania
  • $200 Max Damage w/rebuys
  • $150 Joy of Six-Max
  • $4,000 Big Foot
  • The Classic Event #1 - $48 + Main Event
  • MPNPT Bratislava Package (Live Event)
  • 25/25 Super Satellite R/A (ten seats awarded)

And more.

Grosvenor has their own UK Poker Tour, too. You can see the schedule here. There are eight legs, and then a final tournament that has a £400,000 guaranteed jackpot.

Buy-ins range from £0.55 to £1,110. But MOST of their tournaments are £30 and under. You’ll also find several satellites and step tourneys to their larger events. That includes seats to the GUKPT.

We think it’s great that they have so many lower-buy-in tournaments. It’s a great way to get your feet wet and build a bankroll.

There’s also some value if you know where to look.

For example, there were several tournaments that offered late registration, yet only had ten to fifteen players. Some of these even had guaranteed prize pools, which can offer lots of value to players with an average skill set.

The tournament overlay may very well be reason enough to check their poker room out.

Unfortunately, their SNG selection was less impressive. When we reviewed them, they had one or two dozen games with a couple of players sitting at each one. They were waiting for enough players to join so the games could start.

This is unfortunate, because SNGs are such a great way to build your bankroll. Since this poker room seems to cater to beginners and low-stakes players, you’d think their SNGs would be busy.

The (SNG) stakes you can play for range from £0.01 to £1,050. They have heads-up tables, six max, full ring, and multi-table tourneys. The types of tourneys you can play include standard, special, satellite, private, super turbo, turbo, and flip.

And… that’s about it.

Their poker room looks neat. Many of our resident poker players would even check them out IF they had enough volume. Traffic is one of the most important things a poker room needs.

Unfortunately, it’s the area Grosvenor Poker struggles with the most.

The Sportsbook

Grosvenor Casino also offers a sportsbook. It looks like it may be a recent addition, as their sportsbook tab says “new” on it.

You wouldn’t know it by looking at the list of sports they offer action on.

  • Horse Racing
  • Football
  • Tennis
  • Cricket
  • Golf
  • Darts
  • Rugby Union
  • Rugby League
  • American Football
  • Basketball
  • Greyhounds
  • Boxing
  • UFC/MMA
  • Australian Rules
  • Badminton
  • Bandy
  • Baseball
  • Chess
  • Cycling
  • Cyclo-Cross
  • Esports
  • Floorball
  • Handball
  • Ice Hockey
  • Motorsports
  • Netball
  • Pesapallo
  • Politics
  • Snooker
  • Trotting
  • TV and Novelty
  • Volleyball
  • Winter Olympic Games
  • Winter Sports
  • WWE/Pro Wrestling

You’ll find the majority of their markets in their football/soccer (45,091), basketball (4,442), and ice hockey (4,248) sections. However, keep in mind that this will depend on the season.

They offer live betting, too. It’s limited, though. When we were there, they had some live cricket, basketball, ice hockey, and tennis options. But it’s a good start.

Their sportsbook doesn’t have many noteworthy features. You can choose which odds format you bet in: fractional, American, or decimal. This is pretty standard, though. They also offer stats for a variety of sports, leagues, teams, etc. You can use this information to make better betting decisions.

That’s about it.

They’ve done a good job of organizing their sportsbook. Navigating it is simple: just click the button on the left-hand side and choose from the list of sports in the menu. All your account settings, betting history, and offers are here, too.

Their site is mobile friendly, too. It mirrors their desktop sportsbook in terms of design and the menu. This is good news, as their sportsbook is the one thing they don’t offer a native app for.

All in all, Grosvenor has done a good job so far.

Esports

Esports’ popularity has blown up lately. For that reason, we wanted to highlight Grosvenor’s esports betting section.

We found more than seventy markets to bet on, which include the following games and leagues:

  • DOTA 2
  • Heroes of the Storm
  • League of Legends
  • Overwatch
  • Bucharest Major
  • StarLadder i-League
  • Global Championship
  • LCS EU
  • LCS NA
  • OPL
  • Tencent Pro League
  • OWL

It’s possible they cover other games, but don’t list them unless there are current events to bet on.

It looks like they may offer live betting (since they have a tab that says Live and Upcoming). But there weren’t any matches going when we reviewed, so we’re not 100% certain on that.

As far as bets go, it looks like you can make outright bets…and that’s about it.

They don’t offer any other features or perks, such as live streams. Not at the moment, at least. That’s okay, though. Because when you consider that many sportsbooks don’t cover esports at all, the fact that Grosvenor has anything gives them brownie points.

It’s very possible they will add more betting options and features in the future, too. We’ll just have to wait and see.

Banking Options

Here’s what you need to know about Grosvenor Casino’s banking options.

Deposits

You can use the following options to fund your account:

  • Visa
  • MasterCard
  • PayPal
  • Skrill
  • Neteller
  • Paysafecard

Keep in mind that the options may vary based on your location. We’ve seen other sources say that they also accept checks, Solo, Ukah, Switch, and bank wires.

It’s going to come down to where you’re playing from.

The least you can deposit is £5. We didn’t see a max deposit limit posted, but other sources say you can deposit as much as £50,000.

Withdrawals

You can use the same options mentioned above to cash out your winnings. Cash-out limits range from £1 to £100,000, depending on the method. Cash-outs will take from one to seven days to process.

As for fees, they mention in their terms that they reserve the right to charge a fee of no more than £5 for bank wire transfers.

Considering that many gambling sites charge upwards of £30+ for a bank wire (and that’s on top of the £25+ your bank may charge you), this is a heck of a deal.

Let’s talk promotions.

Grosvenor Casino has promotions for their casino, sportsbook, and poker room. We’re going to look at the evergreen offers available for each product below.

Casino

Here are the promotions available to casino players:

  • Welcome Bonus – Deposit at least £20 and you’ll receive an additional £20 to play with. This is a relatively small bonus.

Fortunately, they have another welcome offer and several live casino offers you can also claim.

  • No-Deposit Welcome Bonus – This offer is available to any of their UK members. All you need to do is create an account, and you’ll receive £20. No deposit is necessary.
  • Live Casino Host – There are several live promos running. Each one runs on a different day of the month. Here are some of the promos you can expect to find:
  • Mystery Card – The live host will choose a random card. You’ll be rewarded with a prize every time the matching card is dealt on the player’s box. If it lands on the dealer, everyone at the table will win the prize.
  • Catch the Flush – When the host visits your table, they may activate the Catch the Flush bonus. During this fifteen-minute window, if you receive three, four, or five cards of the same suit, you’ll receive an instant £5, £10, or £20 bonus.
  • Bonus Cards – The host will place bonus cards into the deck. If you receive one of these cards, you’ll get a bonus worth the face value of the card.
  • Blackjack Winning Streak – The first five players to make it to six wins in a row will win the jackpot. If you can get ten wins in a row, you’ll receive the “Legend Jackpot” worth an extra £100.
  • Roulette Happy Hour – £500 in cash will be awarded at random during happy hour. If you see your name light up, you’ll receive an instant £50.
  • Blackjack Happy Hour – There’s £500 up for grabs and only twenty winners. If your name is selected, you can receive as much as £50.
  • Side Bet Booster – The Side Bet Booster is activated at random. If and when it is, it lasts ten minutes. The host randomly chooses one of the seven side bet booster cards (with the side bet combo and bonus amount written on it). You’ll win the bonus if you win on a side bet that matches the combination written on the card.
  • Bad Beat Bonus – Lose three consecutive hands, and you’ll receive a £10 or £20 bonus.
  • Quiz Night – Play the hourly quiz. There are four questions, and if you’re the first person to give the correct answer, you’ll receive an instant £10-£50 bonus. All you need to do to qualify is take at least £20.

That’s it for their evergreen casino bonuses. They also have a rewards and a VIP program, which we’ll look at next.

  • Play Points – This is their rewards program. You receive points every time you play in one of their casinos. The cool thing is that it doesn’t matter if you play online, from your phone, or in one of their brick-and-mortar casinos.

They’re not clear as to the number of points you’ll receive, but it looks like you’ll receive one point for every £1 to approximately £18. This depends on whether you spend your money on food, drinks, slots, or video poker.

You can later exchange the points you accumulate for physical gifts, such as golf merchandise, gadgets, clothes, vouchers, and more. You can also get cash back. The rate is one hundred Play Points for every £1 you want to claim.

Unfortunately, you can’t cash this money out. You can cash out the money you win with it, though.

And if you spend enough money, you may be invited to become a Gold Card member. Gold Card members are eligible to receive additional perks such as bonuses, exclusive offers, birthday gifts, and more.

They say this program is invite-only. To qualify, you need to earn eight thousand points over a twelve-month period.

That’s it for their loyalty program.

  • Black Card - Their Black Card program is by invite only. Once you’re a member, you can expect to receive perks like:
  • Personalized greeting whenever you visit one of their brick-and-mortar casinos.
  • Direct access to their VIP team.
  • A personal account manager.
  • Exclusive in-casino and online casino promotions.
  • Invites to events.
  • Improved Play Point earning.

And that wraps things up for their casino offers. There’s a little bit of everything for everyone. It doesn’t matter if you play for small amounts or if you’re a high roller; you can find a deal or incentive here.

Sports

Grosvenor has a couple of promotions running for their sports bettors. Here are the details:

  • Double the Odds – This is available to new bettors. All you need to do is register, and you’ll be eligible to receive double the odds on one of your next bets. What’s neat about this offer is that it’s available for any sport, bet, or odds. When you go to make your bet, click the 100% Odds Boost option and enter your stake (up to £10). Then place your bet.
  • Grosvenor Sport Specials – They offer two deals here:
  • Price Boosts – They boost the prices on the most popular bets on the biggest matches. The goal? To give you the best odds in the industry.
  • Enhanced Accas – Like above, they boost the prices of their most popular accumulators.

That’s it for their evergreen sports offers. Their sports product appears to be rather new, so we’d expect to see a few more offers added in the near future.

Poker

We’re going to finish this promotions section by taking a look at all the evergreen offers poker players can claim at Grosvenor Casino.

  • First Deposit Bonus – Create an account and make a deposit of £10 or more and you’ll receive a 200% match bonus up to £700. Deposit £25 or more and you’ll also receive a £50 “bonus bag.” This comes with the following goodies:
  • £20 bonus you can use on any casino game.
  • 350 Knockout points you can use to buy into any tournament with a buy-in of £10 or less.
  • 20x25p tournament tickets (worth £5).
  • A £5 Grosvenor tourney ticket.
  • £12 worth of free spins to use on their Game of Thrones slot machine.

You’ll also receive entries into their £500 and £1,000 New Player Freeroll. These are held every Wednesday for your first six weeks at Grosvenor.

  • Flush Royale – Hit a royal flush in their daily rebuy poker tournament and you’ll win an MPNPT package worth £1,500. This is a pretty good value considering the buy-in for the rebuy tourney is only £3.30 with £3.30 rebuys and add-ons.
  • Bad Beat Jackpot – Play at any of their cash poker tables (£0.10/£0.20 stakes or higher), and you can get a piece of their bad beat jackpot. The crazy thing is that you don’t even need to be playing at the specific table where the bad beat happens. All opted-in players will win a share.

80% of the jackpot is awarded to players; 40% goes to the losing hand and 20% goes to the winning hand. The remaining 20% is used to reseed the next jackpot.

  • Side Games Freerolls – Spend £25 or more on casino games from the poker client during the week to qualify for a freeroll with a £250 prize pool. For every extra £25 you spend on side games, you’ll receive an extra one thousand chips in your starting stack. You can receive a max of five thousand additional chips.
  • Monday Night Freerolls – Bet and settle £25 or more in their sportsbook, and you’ll receive entry into their Monday Night Freeroll. This has a £500 prize pool.
  • £10,000 Cash Game Leaderboard – Play five hundred or more raked hands at £1/£2 or lower and you can earn a spot on their profit leaderboard. The larger your profit, the higher you’ll place on their leaderboard.

There’s £8,000 up for grabs every month. The top three positions will win more than £1,000-£2,000. Sometimes Grosvenor will also include seats to special tournaments for the top leaderboard winners.

  • 25/25 Online Day 1s – Play in their 25/25 series from home. Then head to one of their Grosvenor Casinos if you manage to make Day 2. It looks like these tournaments will have a £225 buy-in, but you can satellite in via one of their step satellites for as little as 25p. They guarantee at least 20x £225 seats every week.
  • Grosvenor Poker Loyalty Scheme – You’ll receive ten points for every £1 you spend in rake on their cash games, tournaments, or SNGs.

You can use points for all sorts of perks, such as:

  • As much as 20% cash back in the form of cashable loyalty points.
  • Seats into GUKPT qualifiers.
  • Entries to freerolls with huge real-money prize pools.
  • Live tourney entries and sponsorship packages.
  • Entries into many of their online tourneys.
  • Exclusive Grosvenor Poker gifts and merchandise.

And more.

You can also use your points to buy into tournaments at a discounted rate.

That’s it for Grosvenor’s poker offers. They also run several guaranteed tournaments, freerolls, and game-specific promotions. We covered some of these earlier in our poker room review.

Mobile Friendliness

Their casino is an instant-play casino. This means you don’t need to download software to play their games.

This will be compatible with iOS and Android phone and tablet users. Windows users should have no problem playing here, too.

Poker players will have the same option. You can download their software or play via their instant-play poker room.

If you want to go native, Grosvenor also offers apps for their casino, live dealer casino, and poker room. 

Customer Support

You can contact Grosvenor Casino using the following channels:

The fact that they have phone support is a big deal. Most casinos, even the “big names” in the UK market, do not. Grosvenor deserves major kudos for this.

However, we know that not everyone wants to talk on the phone (though it IS faster). If you opt for email instead, you should expect to receive a response in under four hours.

Conclusion

Grosvenor Casino is a top-notch all-in-one brand.

They certainly have their shortcomings. We were surprised to see how few table and video poker games they had.

However, we feel like they made up for it a little with their above-average live dealer casino. You won’t find tons of variety in their live casino, but you will find tons of variants and open tables. You can also play for £0.50 to £15,000, which is an impressive range.

Their poker room struggles in some areas, too. Specifically, they don’t have many players on their network. The upside is that they offer lots of low- to mid-stake cash games and tournaments. You may even find some juicy overlays.

Overall, Grosvenor Casino offers a well-rounded gambling site complete with casino games, online poker, and sports betting. They’ve been around for over eighty years, too, so you can feel safe when playing here. And that counts for a lot.

The bottom line – we recommend you check out Grosvenor Casino today.